automatic email sending error outlook

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  • Updated 2 years ago
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office outlook automatic email sending issue. Ive just started using trend micro for the first time and i use our business software to automatically load invoices into the outlook as a pdf. normally not an issue. However since using trend micro i can not send. it comes up with error message "cannot send automatically - i have not been able to complete this. You may have cancelled sending your email or your pc or virus protection may not be compatible with this function of sending emails automatically". I know that it all worked find until i put trend micro on last week. I tried turning off Trend micro but still the same issue. Is it worth uninstalling trend micro all together or is this a permanent thing?? HELP.
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tattoo_dragon15

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Posted 2 years ago

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TM_Claudia, Employee

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Thank you for informing this issue. We checked our trouble ticket system and could not find any similar cases from other customers. However, we saw a discussion thread on Microsoft Windows community that looks like a possible solution to your Outlook issue. Please give it a try:
can't email with attachment file in outlook 2013  

If the problem persists, please send us a screenshot and we'll be glad to assist you. Thank you!

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