Attempting to add new device. Followed instruction via email. Download pending for a long time. How long is normal to download?

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  • Updated 11 months ago
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Posted 11 months ago

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TM_Mac, Alum

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Hi bauerwd

Usually the download doesn't take longer than a few minutes. It all depends on how stable and fast your connection is. 

Try to download from this one instead: Upgrading Trend Micro Maximum Security to the latest version 

Just make sure you are using either windows 10, 8.1 or 7 so that it will be compatible. 

Hope this helps.