Annoying pop-up - unprotected passwords

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I just started getting this pop-up that wants to do something to my passwords. I have a lot of connections and I do not want any of these altered. How do I stop this pop-up?
Photo of mjsoregon


  • 70 Points

Posted 3 years ago

  • 1
Photo of TM_L

TM_L, Official Rep

  • 15,780 Points 10k badge 2x thumb
Thank you for reporting this issue. For your situation, this "unprotected passwords" notification is coming from your Password Manager that is bundled with your Trend Micro Maximum Security.

PC Health Checkup checks if you have any passwords saved in your browsers, as these passwords would remain at risk. Trend Micro Password Manager can help encrypt your browser passwords and keep your information safePassword Manager will help your passwords to be protected, if you wish to utilize this product, you could proceed by clicking "protect now" to protect your browser passwords.

Here's a reference doc for the steps to download and installing Password Manager: 
Downloading and installing Password Manager on Windows and Mac

If not, you can just disregard this notification, and uninstall you password manager: 
Uninstalling Trend Micro Password Manager on Windows

Please let us know if the solution works for you. Thanks!

Trend Micro Home Users Community
Photo of LandL32


  • 60 Points
How do I determine which browser has a password in it so I can remove it?
Photo of TM_L

TM_L, Official Rep

  • 15,780 Points 10k badge 2x thumb
Hi @LandL32, sorry for not getting back earlier. 

We noticed you have contacted our Email Support over this issue and I see that the Support Team was able to answer your question. 

Please let us know if you need further assistance.

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.