allow blocked executable

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  • Question
  • Updated 3 years ago
allow iexplore.exe
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Posted 3 years ago

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TM_L, Official Rep

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Thanks for asking here! Per your description, are you referring your Internet Explorer is blocked? If yes, let's isolate to make sure the blocking problem is not due to your Maximum Security first! Please check if this problem continues after you temporarily disable Maximum Security. We have a support document that explains how to disable it.
Disabling or enabling your Trend Micro Security software

If the blocking issue happens only when Maximum Security is running, please send us a screenshot and describe the problem in detail, and we'll investigate further for you. 

Also, thank you for being a subscriber of our premium support service! Premium Service Plan gives you 24x7 priority access to a Trend Micro support specialist. For the blocking issue you're having, you can optionally call the Premium 

Service hotline directly to speak to someone live, who is also equipped with advanced tools to quickly diagnose and resolve your issues. Please find the premium service phone number in the "Call Premium Support" section in this page. 

Thank you!

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