alert only when something bad happens

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  • Updated 3 months ago
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On Windows 10, I'm tired of being kicked out of full screen applications and video games... because Trend wants to tell me something I don't care about. It hurts more-so with video games, as in this case, what commonly happens, is that the frame buffer locks, and I am forced to re-start said game.

I only want to be alerted when something bad happens.

I don't need a notification reminding me that I still have trend micro installed, and that my machine is performing very well. I've clicked on "Do not show me this popup again" and that worked for that specific popup. But there are more (Machine performance summary), that do not have that option/feature.

Thanks!
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m.jason.miller

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Posted 3 months ago

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TM_Kaye

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Hi m.jason.miller

The Trend Micro program has a feature called Mute Mode which temporarily stops non-critical notifications while you are doing an important task. You may follow the steps on the link below to configure this feature. 

Using the Mute Mode feature of Trend Micro Security

I hope this helps with your problem. 

~ Kaye
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Max Slo, Champion

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-I'm not a Trend Micro representative, but I like to give you some suggestion- 

Hello Jason! 
How are You? 

Representative Kaye is right. 

'Mute Mode' is the option you're looking for. 

I'm a pro gamer ( u.u ) and yes, it works. 

Please, check at the following image to enable it properly. :)

1- Richt Click on Trend Micro icon on the Task Bar.
2- Select Mute Mute.
3- Done! 


(Edited)
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m.jason.miller

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Sounds good! Thank you both. That will work. I will have to start making this a habit.

I have a request; An API to the Mute Mode that I can write a small script to control. Or, perhaps a means to schedule Mute Mode. I realize if this feature(s) existed, it would somehow have to be safeguarded from external malicious means. But given the fact critical issues will still pop up (a good thing), it might not be as bad as all that.

I know I know... can't please us all right :)

The only reason I make this request, is that even if I do all the 'things', I am now guaranteed a popup in the future, alerting me to the end of Mute Mode (I thought I read that somewhere when I enabled Mute Mode for the first time).

Actually, even better: A schedule that I choose for an abridged update of everything that has transpired for that 24 hour period. I would set this for, example, when I get home from work, just before I sit down and play.

Kudos to allowing us to also disable windows update during this mode by the way!

Either way, the two of you have answered my question and can close this issue as solved.

[EDIT]
After an hour of scheduled Mute Mode, it entered into regular mode with out bothering me. So, please ignore my request :)
I'm happy!
(Edited)
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TM_Kaye

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Hi m.jason.miller,

I'm happy that we are able to help. Feel free to post in the community for any other concerns. :)

~ Kaye

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