age of empires definitive edition workaround

  • 1
  • Problem
  • Updated 2 months ago
  • In Progress
I have been experiencing the known problem regarding age of empires definitive edition crashing because of Trend Micro and have tried adding the folder to the exception list yet the issue keeps happening. When I disable Trend as per another thread to test whether it is causing the issue the game runs flawlessly. Then I found another thread that suggested a workaround had been found and was on the age of empires community page yet when I click on the link it takes me to the forum but says "that page doesn't exist or is private" and in another thread someone has posted a link to suggested fix https://en.community.trendmicro.com/tm_en/topics/age-of-empires-crash-when-trend-micro-security-is-r... however I just taken to the main page of the Trend Micro forum...if someone can offer some help i'd be much appreciated
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angelia.n.adam

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  • frustrated

Posted 2 months ago

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TM_Cha, Employee

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HiĀ angelia.n.adam,

Sorry to hear about your experience. Please try this solution:

1. Show hidden files and folders.
2. Add WindowsApps folder where Age of Empires game is located to the Exception List
3. Run the program if it's working properly.

Let me know how it goes on your end.

~Cha