After installing trend micro on my phone the pics in some apps don't load and it has slowed one app considerably. How do I fix this?

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  • Updated 1 year ago
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After installing trend micro on my phone the pics in some apps don't load and it has slowed one app considerably. How do I fix this?
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bridgett-83

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Posted 1 year ago

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Tom Emmelot, Champion

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Hi Bridgett,

Maybe you got a conflicting porgram, look here:
Apps to remove before installing Mobile Security for Android
If so uninstall is needed.
Here from you,

Kind regards,
Tom


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TM_Claudia, Employee

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Hi Tom, thanks for helping! It's a good advice! 

Hi bridgett-83, please see the help page that Tom provided above and check if those apps you mentioned are on the conflicting list.

If not, could you provide the following information and describe the issue in details? So we can investigate further on our end.
- Apps' name
- Device model 
- Android OS version

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