adobe+malware+d1s72spon8oqz.cloudfront.net

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
d1s72spon8oqz4.cloudfront.net.  Adobe flashware player settings.  This is popping up when I play Candy Crush on Facebook.  Why is my malware protection not detecting it and how can I get rid of it.  I have Trend Micro Maximum Security and am running Windows 7 office.
Photo of BFre478378

BFre478378

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,842 Points 10k badge 2x thumb
We have seen some *.cloudfront.net pop-ups caused by potentially unwanted applications (PUA), but cannot be sure whether the popup you're seeing is related. If it's PUA-related, Trend Micro Security will not be able to block it, since many PUAs are considered "safe". Could you send us a screenshot of the error you're seeing so we could investigate further?

cloudfront.net is a content delivery service by Amazon Web Services, so it could contain all types of contents, malicious or not.

Also, if it's PUA related (e.g. unwanted toolbar, etc.), a browser reset sometimes will resolve the issue. Please give this a shot:
Resetting your web browser for performance and website redirection issues

Thanks!

Trend Micro Home Users Community 
Photo of BFre478378

BFre478378

  • 80 Points 75 badge 2x thumb
I actually found where it was coming from.  It is in Adobe Flash Player.  You have to go in to the files and remove it everything that says Cloud Net.  It is supposedly malware which was corrupted by hackers and activated by not updating your Adobe program.
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,842 Points 10k badge 2x thumb
Thanks for your reply! Glad you were able to resolve on your own.

We will pass this information to our malware team and to understand the Flash Player situation more completely, and consider potential features to handle this in the future.

Trend Micro Home Users Community 

This conversation is no longer open for comments or replies.