Adding more computers

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  • Question
  • Updated 1 year ago
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We are currently using Trend Micro Maximum Security on 10 computers and would like to add more computers. How do we have to change our membership to allow for more computers to be added. Can we add single computers or do have to chose between like 5 or 10 computers or something like that?

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Posted 2 years ago

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TM_Dianne, Employee

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Hi @someoner and welcome to the community!

Thank you for posting your concern here.

I understand that you would like to add computers under your Trend Micro account. Please know that adding seats or computers on existing Serial Number is not possible. OurSerial Numbers are configured in a way that we can easily identify and organizeit here on our system and your current license is intended for 10 devices only. You may simply purchase a new additional license then you can activate it under the same Trend Micro account/email address. To purchase, please refer to the link below:

Trend Micro Online Store

Hope this helps. Should you have any further questions or concern, do not hesitate to reply on this thread.

Thank you and have great day!

Trend Micro Home Users Community
Photo of lisamccord


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how can i cancel my current subscribtion and then add a new one to new computer
Photo of TM_Kaye


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Hi lisamccord,

Your current subscription here is already extended to 07/20/2019 and is good for 1 device only. How many devices do you have that need protection? Would you like to consider replacing your serial number to a Trend Micro subscription that can protect all of your device instead of cancelling your current subscription?

I'll be waiting for your response.