Adding another Computer

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  • Updated 2 years ago
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I need to add our hp envy x360 convertible to our account. We have one computer registered. I have a product ID but not a serial number for this new computer. What do we need to do.
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JOELR35660

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Posted 2 years ago

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TM_L, Official Rep

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Hi @JOELR35660, thanks for using our product!

For your question, if you don't have your serial number of  your Internet Security , you can refer to the following support page to check your serial number:
Finding the serial number of Trend Micro Security

After confirming your serial number, you can refer to the following help doc to install Internet Security to your HP ENVY x360:
Installing Internet Security 2017

Please try and let us know if this resolves your issue. Thanks!

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