Activate a second Subscription?

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  • Question
  • Updated 1 year ago
  • Answered
I have activated a second subscription on the portal, but only one is showing on my account.
Photo of rudssbotes


  • 70 Points

Posted 1 year ago

  • 1
Photo of TM_Kaye


  • 3,274 Points 3k badge 2x thumb
Hello rudssbotes and welcome to the Community!

To help you in activating your Trend Micro Security on your second device, you may want to check the link below for instructions. 

Downloading, installing and activating the programs bundled with Trend Micro Security (Protecting other devices using an active subscription)

I hope this helps!

All the best,

Trend Micro Home Users Community
Photo of peter


  • 60 Points
Hi, I've the same need. I have a fully utilized 5-seat license for MaxSec and purchased another 10 seat license, using the same registration information. The purchase has been confirmed but the new license does not show up in my account. I sent an e-mail to TM support and asked to merge in. Awaiting a response, but maybe someone knows how to fix it?
Photo of TM_Angel


  • 70 Points
Hi peter and welcome to the Community!

I saw here that you already contacted Trend Micro email support.

Based on our records, your account has been fixed by one of our representatives.

You can verify the details by visiting  your Trend Micro account on our website at or click the link below:

Have a great day!

Best Regards,

Trend Micro Home Users Community

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