Account Not Accessible

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  • Question
  • Updated 2 years ago
  • Acknowledged
I changed the email on my account. Now when I try to access my account, I get a message saying my account is no longer accessible. Why> What do I need to do to correct the situation?
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Posted 2 years ago

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TM_Ian, Employee

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Hi @Dennis and welcome to the community!

Apologies for the trouble. We checked your account details and it appears that the email address is under the same email address that you registered here in the community.

You may have just been entering an incorrect password. Please visit and login to your Trend Micro account.

Thank you and have a great day! :)

Trend Micro Home Users Community

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