Access Problem

  • 1
  • Problem
  • Updated 6 months ago
  • Solved

I have problem accessing some of the websites like Qantas, as your program prevents it.
How can I temporarily switch it off? Or perhaps there's another solution that you can offer?
Photo of lvez


  • 70 Points

Posted 6 months ago

  • 1
Photo of TM_Iya

TM_Iya, Employee

  • 3,166 Points 3k badge 2x thumb
Hi lvez,

We're sorry to hear about your experience.

Have you already tried to add that site under the Trend Micro Exception List? If not yet, here's how:

Configuring the Exception List of Trend Micro Security software

Hope this helps.