About renewed subscription

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
I renewed my coverage yesterday but my account only reactivated for 25 more days. I paid for a year.

Note: This conversation was created from a reply on: subscription renewal not activating.
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ncrandel

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Posted 2 years ago

  • 1
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TM_Claudia, Employee

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Thanks for renewing your subscription! I understand that the expiry date of your Trend Micro Security does not match its supposed expiry date you've purchased for one year license.

However, since we have no access to verify your order, I suggest contacting Best Buy support onĀ this page, and they will beĀ available to help you.

Hope it helps!

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