A rootkit scanning, and removing tool is needed.

  • 1
  • Problem
  • Updated 6 months ago
  • In Progress
A rootkit removal tool is very much needed. My supposed "platinum" subscription was not able to detect a rootkit malware hidden in an .iso file when I scanned it before, an after unpacking it. After my computer was attacked, Trend Micro could detect the various malicious .exe files the rootkit had written on my system, but was not able to remove them successfully because it could not detect the original threat, and the malicious .exe files kept regenerating, and copying themselves. It took a registry cleaner, and a Rootkit scanning, and removing tool from another company (Kaspersky Labs) to get my computer back. 
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j.jimenez.arq

  • 72 Points
  • frustrated

Posted 6 months ago

  • 1
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TM_Neo, Employee

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Hi j.jimenez.arq, and welcome to the Trend Micro Community!

We are sorry to hear that you are encountering this issue.

We do have a rootkit removal tool called Trend Micro Rootkit Buster.

You can refer on the link below on how to download and use the Trend Micro Rootkit Buster:

Using the Trend Micro Rootkit Buster for Home Users

Please let us know if this feature/answer meets your needs.

Have a great day!