A hidden Kaspersky?

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  • Question
  • Updated 3 months ago
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You guys took over my computer to install Trend and to wipe out Kaspersky. But i've noticed that on certain sites when I have to type in my password, the Kaspersky keyboard appears. So is Kaspersky still lurking in my computer?
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picante

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Posted 3 months ago

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TM_son, Employee

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Hello picante and welcome to community! 

It is possible that there are kaspersky remnants left on your computer but since we are not sure if there are remnants left or not sure if it is kaspersky at all, You can try to perform the troubleshooting steps below to check if there are possible bundles or remnants of your previous antivirus program. Click on the link below for the steps.

Check for browser extensions

If the troubleshooting steps above did not work, If possible, Can you post a screenshot of the that keyboard? 

We are looking forward to your response. 

Thank you and have a nice day! 

Trend Micro Home Users Community
(Edited)