1years abonnement instead of 3 years, 4 devices

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  • Question
  • Updated 8 months ago
  • Acknowledged
hello !

i am supposed to have a 3 years protection abonnement, and i only have one year.

as a french schoolteacher , the government offered us a 3 years protection abonnement for 4 devices per abonnement.
i am surprised to see that i curently have only 1year for 3 devices.

would you be so kind as to restore the expected contract, please ,

you can reach me by email at bradamien@gmx.com

respectfully

DB
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bradamien

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Posted 8 months ago

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TM_Pat, Employee

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Hello bradamien and welcome to the Community!

Thank you for letting us know about this issue that you have encountered. Apologies for whatever inconvenience this may have caused you.

We are already aware of this issue and we have a dedicated teamcurrently working on this matter. Rest assured that we'll provide updates onceavailable.

Should you have any other concern, please do not hesitate to reach out to us.

Enjoy the rest of the week!


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