"Unable to Help with Your Passwords" error message

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I installed it a few days ago and started to add my passwords but now it has stopped working "unable to help with your passwords"is the message i get from the toolbar and when I click on the links for the program it does not respond

Note: This conversation was created from a reply on: Password Manager does not work!!!!!!.
Photo of jilly.duncan

jilly.duncan

  • 82 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of TM_L

TM_L, Official Rep

  • 15,740 Points 10k badge 2x thumb
Thank you for purchasing our product! For your issue, we have a support article about this error that should help you:
"Unable to Help with Your Passwords" error message appears when clicking on the Password Manager Toolbar on your computer

It's quite a few steps to perform, but please do let us know if it solves your error issue. We'll assist you if you still encounter problems. Thanks!

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.