"trovi" appears on Google opening screen

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  • Updated 3 years ago
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computer does not open on Google screen to start. Message from "trovi" says must scan to detect computer problems & download the window repair system. Scan from Trend detects no problems. Must I buy new Repair System? How can I remove this message from my screen?
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Posted 3 years ago

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Thanks for letting us know this issue. For your issue, "Trovi" is one of commonly called potentially unwanted applications (PUA). It's typically bundled with other freeware, and installed as an option most people do not uncheck during installation. If you are not using "Trovi", we suggest uninstalling it. You can refer to the following online solution doc to remove Trovi or other PUAs on your computer:
Uninstalling Potentially Unwanted Application (PUA)

After uninstalling, please restart your browser to check if your problem is solved.

Please do let us know if you were able to resolve your issue by trying the above. Thank you!

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