"trovi" appears on Google opening screen

  • 1
  • Question
  • Updated 2 years ago
  • Answered
computer does not open on Google screen to start. Message from "trovi" says must scan to detect computer problems & download the window repair system. Scan from Trend detects no problems. Must I buy new Repair System? How can I remove this message from my screen?
Photo of keburns

keburns

  • 70 Points

Posted 2 years ago

  • 1
Photo of TM_L

TM_L, Official Rep

  • 15,740 Points 10k badge 2x thumb
Thanks for letting us know this issue. For your issue, "Trovi" is one of commonly called potentially unwanted applications (PUA). It's typically bundled with other freeware, and installed as an option most people do not uncheck during installation. If you are not using "Trovi", we suggest uninstalling it. You can refer to the following online solution doc to remove Trovi or other PUAs on your computer:
Uninstalling Potentially Unwanted Application (PUA)

After uninstalling, please restart your browser to check if your problem is solved.

Please do let us know if you were able to resolve your issue by trying the above. Thank you!

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.