"SCAN STARTING SOON" repeatedly being shown .

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  • Problem
  • Updated 4 weeks ago
  • In Progress
Having problems with the "SCAN STARTING SOON" repeatedly being shown even when responded to, all options do nothing. performed a scan by requesting from menu and still get repeat messages.
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  • 70 Points
  • constantly pestered by a prompt

Posted 4 weeks ago

  • 1
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TM_Cha, Employee

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Hi, peterhodd!

I checked your subscription and it shows that you still haven't upgraded to the latest version. You may follow this guide in doing so:

Upgrading Trend Micro Maximum Security to the latest version

Hope this helps. Let me know if you'll still encounter the same message after upgrading to the latest version.