"scan for threats when opening, savings or downloading FILES" option causes delay on opening FOLDER "C:/download" on my win 7 computer.

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  • Updated 7 months ago
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Trend Micro Maximum Security;

"scan for threats when opening, savings or downloading FILES" option causes delay on opening  FOLDER "C:/download" on my win 7 computer.
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ericlbenton1

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Posted 7 months ago

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Tom Emmelot, Champion

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Hi ericlbenton1

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
Is this Folder full off big files? That can slow-up the opening.
Did you put on the scan for Zip files?
Here from you,

Kind regards,
Tom
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TM_Victor, Employee

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Hi ericlbenton1,

We would like to know the answers from @Tom Emmelot inquiry regarding your concern.

We would like to know as well if you are choosing the option to scan for threats on to the "C:\downloads" folder before you try to open it?

May I know if the folder that you are trying to open is a zipped folder?

We hope to hear from you soon. so that we can provide additional possible resolutions.

Thank you and have a wonderful day!

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