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We would like to say a big THANK YOU to all of you who have utilized our new Trend Micro Home Users Support Community during the initial launch period! We would like to get your feedback on what you think of this new service and what can be improved.
Examples of areas you can provide feedbacks on:
- Ease of finding and using of the support community website https://en.community.trendmicro.com
- Ease of receiving responses for your question or problem from Trend Micro support team
- Support response quality and effectiveness
- Ease of navigation from pages in our online help portal https://esupport.trendmicro.com/en-us/home/index.aspx to the support community
- Any improvement suggestions - e.g. would like to find community discussions from Google and other popular search engines
Please leave your feedbacks below. We hope to hear from you!
Global Social Customer Service Team
Trend Micro Consumer Support
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