"Fixation Attack"

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  • Problem
  • Updated 2 years ago
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After some time loading (trying to) forms on "MYGOV/ Centrelink website - I get a message on their page "Possible fixation attack detected! Contact your Administrator with ref to SAP Note 141679" This is a solo home computor. Centrelink says message is not from their site ?? HELP please.
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wjk-mka

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Posted 2 years ago

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TM_L, Official Rep

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Thanks for asking here! For your issue, let's isolate to make sure the blocking is not due to Maximum Security. Please check if this message is displayed after you temporarily disable Maximum Security. Please follow the steps below:

Step1: Run an update manually
  1. Right-click on the Trend Micro system tray icon at the bottom right corner of your screen.
  2. Click "Check for Program Updates" and the About Your Software windows will appear and will automatically checkĀ for available updates.
Step2: Perform Full Scan
Running a scan using Trend Micro Security software - refer to "Performing Quick Or Full Scan"

Step3: Temporarily disable Maximum Security
We have a support document that explains how to do this:
Disabling or enabling your Trend Micro Security software

Don't forget to enable your Maximum Security after the confirmation.

Please do let us know how it goes. No matter the problem resolved or still persists after disabling Maximum Security, please provide a picture of the message, we'll assist you further.

Trend Micro Home Users Community
(Edited)