"Computer Infected" Scam

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  • Updated 2 years ago

I just watched on a MAJOR news network a warning about the "Your computer is infected" scam which has been so common here at the TM home users community. It said that the FBI investigated about 17 MILLION of these complaints between January and September of 2017. WOW! I knew there were a lot, but not that many. Just a heads-up and confirmation of how widespread this scam really is. Stay safe with your Trend Micro security, and don't let anyone other than a trusted Trend Micro support tech, whom you call for assistance (not the other way around), ever take control of your device.

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woodartisan55, Champion

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Posted 2 years ago

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erza, Official Rep

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Hi woodartisan55,

Thanks for raising the awareness. 
Yeah, they've been around for sometime now. We've been reporting and blocking suspected Fake Tech Support websites since. The latest version of Trend Micro Security now has capability to detect a suspicious Tech Support Scam page and will alert you with a pop-up. 

As Tom said, pay attention to phone calls :)

Check out the warning signs and how to avoid them on these articles:
http://www.trendmicro.tw/vinfo/us/security/news/online-privacy/offline-cyber-threats-how-to-spot-a-t...
https://www.trendmicro.com/vinfo/us/security/news/cybercrime-and-digital-threats/surging-tech-suppor...

^erza

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