Conversations

Conversations 1 - 20 of 189
Photo of macmel49
Ransomware?
I received this email today. What should I do? =================================== Hello there . Have you ever heard anything at al...
  • 1 me too
  • 9 replies
  • Question
  • Answered
Photo of walkinlovem2237
Security Alert Windows
Hi I am getting a security alert from what appears to be Microsoft Windows about a virus on my computer....It tells me to call a support ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Michael Vachon
Question on Internet Security Alert I'm seeing when I open my browser sometimes
I'm seeing this alert (which I believe is fake) popping up in my Firefox browser on occasion. Is this malicious? Is there some way to bl...
  • 1 me too
  • 4 replies
  • Problem
Photo of mgrech26
I would like to praise a job well done by Mark via remote control
Mark to remote technician did a great job installing and correcting things for me today
  • 1 me too
  • 3 replies
  • Praise
Photo of inuzusan
stop auto renewal
I bought a new cellphone. Then I am not using your product, so I want to cancel auto renuwal. What shall I do now? could you let me know...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of hpochik
can't load trendmicro on windows 7 pro
had a toshiba notebook with windows xp, and trendmicro was installed. because of discontinued support of windows xp. installed windows ...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of samfeinsilver
how do I disable the blocking of phone number transfer for certain web sites like AT&T (Trend Micro Maximum Security)
Every time I log into the AT&T site and attempt to pay my bill Trend Micro blocks my attempt to get to the bill pay section with some mes...
  • 1 me too
  • 7 replies
  • Problem
  • Solved
Photo of woodartisan55
Is this normal?
When I finish a scan and want to check start up programs, there's no access to do so: Heck, I'm trying to paste a screen shot, but can't ...
  • 1 me too
  • 6 replies
  • Question
  • In Progress
Photo of TIMOTHY.A.KAY
Help. please.
I just renewed my yearly subscription. When I began the download process, I was instructed to un-install a program that was incompatible...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of armymom2002
poor or out of date instructions
I want to change coverage from our old computer to our new one. The directions on line do not work because there is no way to chose the p...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Otto Laursen
Been trying to do a scan for about 4 days now, and scan will not start. What's going on???
Not able to do a scan.  Using a HP Pavilion G4, Windows 10.
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of rjpitera
Automatic renewal
Everywhere I try to buy Trend Micro Internet security, they won't let me unless I agree to automatic renewal.....which I don't want to do...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of fuzzrabbit
I seem to have spy ware I can't get rid of
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of griffithsmusic
RE-Activation
Hello - I've just tried to re-activate my existing acc. on my Desk Top. It says too many devices. I have 105 days left on my subscripti...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of andrewjohnbaskin
I can only watch downloaded Netflix content when Trend Micro is disabled. Why is this?
Netflix
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of dippenf
I trust Trend, please help ?
Hi, we've got some serious virus on our pc's that apparently spread through mail but it wasn't picked up by Trend...please help. We were ...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of scott.lefton
How to turn off the pop-up ads and suggestions?
The pop-up ads and suggestions are really obnoxious. How do I turn them off?
  • 1 me too
  • 13 replies
  • Problem
  • Acknowledged
Photo of kpb1014
Security? Or not?
Every time I go to pay a bill on my banking website, it says it is not protected and I need to turn off the security.  That is ridiculous...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of john.charles
MSHTA
Trend Micro keeps blocking MSHTA.exe and asking if I trust it? Is it a virus or to I allow it?
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Bill Hanley
Trend Micro icon at startup should be a different color and then change to red when protected.
Your icon appears red in the "Show hidden icons" popup at the lower right of the screen (Win10). The problem is that it's always red - ev...
  • 1 me too
  • 5 replies
  • Idea
  • Under Consideration