Conversations

Conversations 1 - 20 of 169
Photo of woodartisan55
Trend Micro is the best!
I just purchased an HP PC laptop with a Pentium quad core processer. Because of a question asked by another user a few days ago and the a...
  • 1 me too
  • 2 replies
  • Praise
Photo of Honest
Redirecting Virus
I had redirecting virus problem. When I was clicking on anything on the page, random pages were displaying. Finally I found the virus nam...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of explorertom1954
What is the message "UIMgmt wants to make a change"
Every once in a while I get a window with a Trend logo in the upper left corner that says "UImgmt wants to make a change, enter your pass...
  • 2 me toos
  • 10 replies
  • Question
  • Answered
Photo of eddiebruce
Compatibility of Trend Micro Maximum Security Software with other similar products.
HI, I have just installed Trend Micro Maximum Security Software. While it was downloading/installing a message appeared (Not from Trend M...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of judroberts
Is mshta.exe a dangerous file?
I keep getting a message that mshta.exe is dangerous and has been blocked, but a Google search says it is a legitimate file, part of Inte...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of john.charles
MSHTA
Trend Micro keeps blocking MSHTA.exe and asking if I trust it? Is it a virus or to I allow it?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of randygk
Drop Down
How do I stop the drop down box from constantly dropping down asking to log into my email and no matter if I chose log in or close it dro...
  • 1 me too
  • 4 replies
  • Question
  • In Progress
Photo of 29Savoy6
Installing TM under an existing account to a new computer.
I have a new computer and want to add my Trend Micro to it. I don't want to buy a new subscription. It's easier to take McAfee. So how...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of BillH
Can Windows Defender and Trend Micro Maximum Security both be active on a Windows 10 PC?
Windows Defender is turned off on my PC. I didn't take this action and wonder whether Trend Micro turns it off because of possible clashes.
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of TucsonTall
I guess I got cut off. How can I defrag my laptop?
I typed everything in a previous question box and got cut off for some reason. HP laptop purchased several years ago from a shopping cha...
  • 1 me too
  • 4 replies
  • Question
  • In Progress
Photo of jaymarriagedds
no praise for trend micro
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of gaabeamo
When I open my Trend app it says I am not connected to internet, but I am.
app says I cannot update without an internet connection
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of wayneporter12
Have words that shouldn't be said.
Why did you renew this subscription when you asked me a while back to subscribe to an updated version, which I did?I am furious. Why woul...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of mikehicksadsl
Trend makes bank web sites unusable.
After accessing any bank "front page" if you want individual account data, Trend prevents this, and one has to disable Trend to use ANY b...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of woodartisan55
"Computer Infected" Scam
I just watched on a MAJOR news network a warning about the "Your computer is infected" scam which has been so common here at the TM home ...
  • 1 me too
  • 6 replies
  • Article
Photo of rhph60
Will Trend Micro Support the Edge Browser
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of woodartisan55
Another Scam? !!
My dear friend just received this in her email and asked me if she should open it. In the largest type I have, I told her NO WAY!! Report...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of jrg
On kaspersky I had a extra credit card protection come up on online accouts.
When I opened my bank statements or bought from a site I had extra layer of protection start with the Kaspersky A/V. does Trend Micro hav...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of dmstengel
Hacked, in spite of Trend Protection.
I had an incident this past year which penetrated your protection. In July, my computer was taken over by "Microsoft tech. support" and ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of djerina
Blocking unwanted web sites
When websites pop up asking if I want to allow access to my computer why don't I have a option to permanently block that web site if I do...
  • 1 me too
  • 4 replies
  • Question
  • Answered