Conversations

Conversations 1 - 20 of 159
Photo of oboyle
Google Chrome is running extremely slow because of Trend Micro...
This is not the first time this issue has happened over the many years of my using Trend Micro as my internet security software. Once a...
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of merleeberline
how to tell what the software is doing now?
Trend Micro is at about 35% CPU utilization.  In the operator interface, I don't see any way to see what it is doing now.  Is a scan runn...
  • 1 me too
  • 16 replies
  • Question
  • In Progress
Photo of drwarchitect
How do I stop the annoying "Renew Now" Trend Micro pop-ups????
How do I stop the annoying "Renew Now" Trend Micro pop-ups????
  • 2 me toos
  • 14 replies
  • Idea
  • Not Planned
Photo of ploonen
High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform
Hi, Well, the title describes my problem: High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform Half the world has thi...
  • 13 me toos
  • 42 replies
  • Problem
  • Acknowledged
Photo of rossflynn56
High CPU usage with the anti-malware solution platform
I have started getting the high CPU usage for a few weeks now, with the anti-malware solution platform jumping between 3% up to 70% regul...
  • 3 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of hc.coertzen
why does trend micro want to restart my PC for latest update every day??
why does trend micro want to restart my PC for latest update every day??
  • 2 me toos
  • 3 replies
  • Question
  • Acknowledged
  • Archived
  • Merged
Photo of badams12
possible hifrm-5
Hi. I recently received a real time notification that my Mac had logged two 'POSSIBLE_HIFRM-5' threats. Under 'Response' it says ignored....
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Bruce Turner
iOS App for Case Diagnostic Tool
Will you be releasing an iOS App version of your  Case Diagnostic Tool ?
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of fleslie
Florida Tech IT just issued a warning on“Trik Spam Botnet” Malware. Is this blocked by Trend Micro?
Malware
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of boogywoogynl
First of all, I';m very pleased with the Trendmicro. Good service and info.
You gave me a survey of the double maps I have on my pc. Unfortunately I did not make a screenprint, so I do not know where I could retra...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of harryyohe
Why aren't updates automatically downloaded to our Trend Micro account???
It would be great/much easier if Trend Micro automatically downloaded any updates to our account so we don't have to go looking for them....
  • 2 me toos
  • 2 replies
  • Question
  • In Progress
Photo of river1745
Trend is not letting me open Fire Fox
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of wandering goat
Annoying pop-ups from Trend itself
Trend keeps giving me "advertising popups". For example, each time I reboot, it nags me about looking into their continuous protection pl...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of leoroy2
scan/remove zbot
I received an email from my isp (cox) that my windows 7 pc is likely infected by zbot. How can I find/fix with trend?
  • 1 me too
  • 4 replies
  • Question
  • In Progress
Photo of William Colmers
connecting to update antivirus database not working
Hi - For the past 4-5 days on my laptop I receive notices from Maximum Security to "Connect to the Internet" for threat information upda...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of ryujinuminokami
I can't install Trend Micro anymore.Windows.
 I had to uninstall it because it wouldn't start. I tried all the troubleshooting suggestions and I keep getting this error Error code: #...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Tom Emmelot
Why Firefox slowdown
Hello Team, This time a question from me, I noticed a slow start of Firefox! If I start Firefox at the moment, it takes 8 seconds before...
  • 4 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of golferrickj
how do I withdraw from trend micro home user community
how do  I remove me from TM user community and emails
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of emreisman
what if I ever leave?
Does password manager give a long random password? If I were ever to leave Trend Micro what becomes of the passwords, do I have to start...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of pnk2525
Suspicious startup looks like Trend Micro
I get a startup message that looks sort of like Trend Micro. Is it really malware? Will you identify the source for me? Unable to find ...
  • 1 me too
  • 10 replies
  • Question
  • Acknowledged