Conversations

Conversations 1 - 20 of 866
Photo of mtnvue10
I wish to install Trend Internet Security on this laptop using the subscription I already have on another pc. How do I do that?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of dmcaquilina
Compatibility with iOS
When I try to download the Trend Micro Mobile Security App onto my Apple Tablet, it says the app is incompatible with my device. How is ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of kuzi
?Digital River Ireland
Is trend micro security a subsidiary of Digital River Ireland? I have just seen that a sum of money has been removed from my account in ...
  • 1 me too
  • 5 replies
  • Question
  • Doesn't Need an Answer
Photo of jdharry
Scheduled Scan is NOT working
It appears as if the Scheduled Scan is NOT working. I've looked for info on the site, bu they just keep pointing to screen savers and hi...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of explorertom1954
What is the message "UIMgmt wants to make a change"
Every once in a while I get a window with a Trend logo in the upper left corner that says "UImgmt wants to make a change, enter your pass...
  • 2 me toos
  • 11 replies
  • Question
  • Answered
Photo of j_e_barker3000
Unable to locate/lock with Lost Device Protection
I have lost an Android mobile phone whilst on holiday. Possibly it has been stolen. I have tried to use the Lost Device Protection to loc...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of judroberts
Is mshta.exe a dangerous file?
I keep getting a message that mshta.exe is dangerous and has been blocked, but a Google search says it is a legitimate file, part of Inte...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of roy.hintsa
How do I turn off Trend Micro temporarily so I can uninstall another product
I need to uninstall Corel Draw and am required to turn off Trend Micro to do so.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of BillH
Can Windows Defender and Trend Micro Maximum Security both be active on a Windows 10 PC?
Windows Defender is turned off on my PC. I didn't take this action and wonder whether Trend Micro turns it off because of possible clashes.
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of drpetrak
How can I prevent getting pop ups?
  • 1 me too
  • 2 replies
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  • Answered
Photo of sj_morgan
Outlook 2016 not opening
Hi There, I am running windows 10, Office 2016 and Maximum security 2017. All of a sudden my Outlook 2016 was not opening, however when I...
  • 1 me too
  • 16 replies
  • Problem
  • In Progress
Photo of k.f.oliveri
threats found how do I remove them?
A full scan has been done and a number of threats have been found.  On the log it simply says action "ignored".  How do I clean them off ...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of mcss9955
serial number invalid
Just purchased a renewal product and it's telling me my new serial number is invalid
  • 2 me toos
  • 4 replies
  • Question
  • In Progress
Photo of claudiu_botezatu
How often Trend Micro updates?
Date:12/4/2016My Trend says "There are no new updates / Last update 12/4/2016" , however if I check "Component version" all of the are fr...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Connie Mardis
spam add-in doesn't work when I click to identify an email as spam
I have Outlook 2016 on a Windows 10 Dell Laptop and the spam toolbar was working until recently.  Now when I click the add-on to identify...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of adcrom
Can "Folder Shield" be used to protect a whole second hard drive eg Drive D: that is being used as the backup and is always accessible
Can "Folder Shield" be used to protect a whole second hard drive eg Drive D: that is being used as the backup on a computer but is always...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of pl
Can I upgrade from 1 to 2 devices (Mac & PC)
I have just renewed Max security 10 on mac (single device product)but would now like to add a second device a laptop pc. Is it possible t...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of triccio
Blocking Malware-Bytes
I use Malware bytes. When I use it, Trend Mico blocks it and says it is malicious software. How do I stop it from blocking this application
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of socratessmith
More seats on Maximum Security 2017
Hi.I have Max Security 2017 and have used all the seats. we have another computer now. How can I purchase an extra seat?thanks
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of pinolajr
Outlook 2016
When we you support Outlook 2016 with the Anti-Spam Toolbar? Note: This conversation was created from a reply on: How to stop spam mail.
  • 2 me toos
  • 2 replies
  • Question
  • Answered