Conversations

Conversations 1 - 20 of 572
Photo of curlyfox
How do I hide my IP address?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of gcoleman2
Does Trend Micro Maximum scan for and remove malware and spyware?
I have just upgraded to 2016 Trend Micro Premium Security 10. But I think I have some malware and/or spyware on my computer. Do I need ...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Sam
High levels of disk activity of 'Trend Micro Anti-Malware Solution Platform'
For several weeks, I have been experiencing periods of time on my Windows 10 Professional 64-bit PC, where the ‘Trend Micro Anti-Malware ...
  • 6 me toos
  • 9 replies
  • Question
  • Answered
Photo of greg.elsley
High CPU usage for Trend Micro Solution Platform
Is there a setting or what can I do to stop the Solution Platform from using so much CPU for long periods of time? I've currently been us...
  • 3 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of donp
How do I turn off permanently the email address blocking?
the blocking of my outgoing email because it contains my email is driving me crazy. I use my PC for business and need to have my email a...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of scott.lefton
How to turn off the pop-up ads and suggestions?
The pop-up ads and suggestions are really obnoxious. How do I turn them off?
  • 1 me too
  • 13 replies
  • Problem
  • Acknowledged
Photo of mike.vassiliev
TM Internet Security Blocks Office apps
Hi! After the latest update, TM Internet Securty started to block some office 2010 applications (Outlook, Word) and some others (e.g. tea...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of cieglod
the malware protect I have with max security 10 good protection, do you have better protection available?
I am concerned about malware protection level I currently have.
  • 1 me too
  • 5 replies
  • Question
  • Doesn't Need an Answer
Photo of explorertom1954
What is the message "UIMgmt wants to make a change"
Every once in a while I get a window with a Trend logo in the upper left corner that says "UImgmt wants to make a change, enter your pass...
  • 2 me toos
  • 11 replies
  • Question
  • Answered
Photo of chrissiedawn
How to stop the notification of data theft protection
I have data theft protection turned on - I have only selected my telephone number and 2 credit cards. I get pop-ups from Trend Micro ever...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of 29Savoy6
Installing TM under an existing account to a new computer.
I have a new computer and want to add my Trend Micro to it. I don't want to buy a new subscription. It's easier to take McAfee. So how...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of andre.dinant
Disk 100%
Hi! Regularly the Task Manager (Windows 10) indicates: Disk 100%, and my PC is practically blocked. Is there a relationship with the use...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of emaildoalexpg
70% of the installation the system stops error code #1603, 0, 0#00000000
I have a windows 10 and after some atualization my TMMS stops I try to remove it and install again, but with 70% of the installation the ...
  • 1 me too
  • 8 replies
  • Problem
  • Solved
Photo of lgtobias
Scheduled Scans
I have a Dell laptop with windows 10. HOW SHOULD I HAVE THE POWER SETTINGS OR ANY OTHER SETTINGS ON IT IN ORDER TO BE ABLE TO SCHEDULE A ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of operations
Network access to shared folders slow with Trend Micro
I have shared folders on my PC. It is VERY VERY slow to open documents from these folders on other PC's. When I turn Trend Micro Maximum ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of John_Stace
No cookies deleted since W10 anniversary installed
I always used to get a few browser cookies deleted on a scan but none have been deleted since Windows 10 anniversary update was installed...
  • 2 me toos
  • 5 replies
  • Problem
  • In Progress
Photo of jlva
Does my Trend MS protect me when using Microsoft Edge
I have been told that when you upgrade to Windows ten and use Edge as your internet that Trend does not cover it.
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of wahmaren2
How do I find the phone number for Premium support??
Phone number for Premium Support??
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of pl
Can I upgrade from 1 to 2 devices (Mac & PC)
I have just renewed Max security 10 on mac (single device product)but would now like to add a second device a laptop pc. Is it possible t...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of stephanie.m.kiem
Parental controls not working correctly with Windows 10
I am having problems with the parental controls. I have set them up on my child's laptop but it does not block internet access like it sa...
  • 1 me too
  • 4 replies
  • Question
  • Answered