Conversations

Conversations 1 - 20 of 67
Photo of jwayne507th
I had to uninstall Trend Micro. How do I reinstall it without getting charged for it again?
I had problems with the Password Messenger so I tried to get rid of it with no luck. So, I uninstalled the whole thing. Now, how do I rei...
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of Tom Emmelot
Why Firefox slowdown
Hello Team, This time a question from me, I noticed a slow start of Firefox! If I start Firefox at the moment, it takes 8 seconds before...
  • 4 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of paulscaruana
when i open main console it is saying my protection is disabled and to re start computer i did that but som error message
protection disabled re start computer to fix this problem i did that still same problem main console i have no control to either do a ful...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Stephan
Firefox slowdown
I have the same issue. Slow Firefox start and for new tabs also. I see high cpu usage of coreServiceShell.exe during this time. It occur...
  • 2 me toos
  • 10 replies
  • Question
  • In Progress
Photo of rglensor
trend micro interrupts nord vpn
Does trend micro interrupt my Nordvpn?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Bill Hanley
Trend Micro icon at startup should be a different color and then change to red when protected.
Your icon appears red in the "Show hidden icons" popup at the lower right of the screen (Win10). The problem is that it's always red - ev...
  • 1 me too
  • 5 replies
  • Idea
Photo of explorertom1954
What is the message "UIMgmt wants to make a change"
Every once in a while I get a window with a Trend logo in the upper left corner that says "UImgmt wants to make a change, enter your pass...
  • 2 me toos
  • 11 replies
  • Question
  • Answered
Photo of syazlan
Can't run Minecraft game
Hi Support, I am trying to run a game platform called Minecraft (http://minecraft.net) that requires to install a program launcher which...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of kobus
I need help with ourluckysites.com.
I have malware problem - my search engines were high jacked by "www. ourluckysites. com". I have all newest PcCilin installed with daily ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of woodartisan55
Trend Micro is the best!
I just purchased an HP PC laptop with a Pentium quad core processer. Because of a question asked by another user a few days ago and the a...
  • 1 me too
  • 2 replies
  • Praise
Photo of seagypsy8
Trend blocking passwords on websites I need to access
Hi, I use Google Chrome and each time I put my password into websites, such as bank, clothing stores, etc Trend says Transfer of protecte...
  • 2 me toos
  • 5 replies
  • Problem
  • Solved
Photo of j_e_barker3000
Unable to locate/lock with Lost Device Protection
I have lost an Android mobile phone whilst on holiday. Possibly it has been stolen. I have tried to use the Lost Device Protection to loc...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Lyn
Bluetooth
I have  Samsung S7 phone it  but it wont automatically connect to the car.  I need to manually connect each time.  This has only happened...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of beatlesdorock
why does password manager increase start up times by extremes
password manager starts out just adding a few seconds to my start up but grows above 25-30 seconds. WHY
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of roy.hintsa
How do I turn off Trend Micro temporarily so I can uninstall another product
I need to uninstall Corel Draw and am required to turn off Trend Micro to do so.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of pat.orchard
Why does my trend stop working all the time after the last update
Trend security only is now working for a minute or two and then stops and tells me to restart my computer which I do but it still drops o...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of rascal102256a
I used to have device optimizing, but now I don't. Can I get it back?
My previous Trend Micro service had Device Optimizing. I liked that, because it helped my PC run better. My subscription was soon to run ...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of glabount
did not upgrade
One of my maximum security shows it needs upgrade on my account page but the pc shows no new updates.
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Sergio N
I accidentally unblocked a shell32.dll file.
It was a file blocked 2 months ago. what can I do? will this affect my computer or my privacy and my files?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of 29Savoy6
Installing TM under an existing account to a new computer.
I have a new computer and want to add my Trend Micro to it. I don't want to buy a new subscription. It's easier to take McAfee. So how...
  • 1 me too
  • 3 replies
  • Question
  • Answered