Conversations

Conversations 1 - 20 of 224
Photo of Ronald
Continuous Protection Plan
I keep getting the pop-up for Continuous Protection Plan after I just installed TM.  TM through Digital River is trying to sell me anothe...
  • 3 me toos
  • 8 replies
  • Problem
  • Solved
Photo of Tom Emmelot
Why Firefox slowdown
Hello Team, This time a question from me, I noticed a slow start of Firefox! If I start Firefox at the moment, it takes 8 seconds before...
  • 4 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of nicholsrex70
Why didn't Trend Micro protect me from YantooDesktop. exe andsuperfish?
On Windows 8.1.  Dell all-in-one. Trend Micro Antivirus+ Version 12.0 I did a complete scan with the antivirus.  I downloaded Tech utilit...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of sdpeck11
Charged for iphone account despite having PC account.
Added  iphone to Trend Micro account. Received two emails, one "thanks for purchasing..." another "thanks for choosing..." I thought add...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of geraldmwelch
How to disable Trend Micro????
I don't want Trend hogging resources while I'm working! I work with huge art files and Trend decides it wants to start scanning or whatev...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of pnk2525
Suspicious startup looks like Trend Micro
I get a startup message that looks sort of like Trend Micro. Is it really malware? Will you identify the source for me? Unable to find ...
  • 1 me too
  • 10 replies
  • Question
  • Acknowledged
Photo of jesusreigns4eva1
This afternoon after going to local doctor and eating my dinner... I was almost hacked
This afternoon after going to the doctors... And eating my dinner at local takeaway.. My phone was hacked, via and, anonymous phone call...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of gnbalbion
TM MAXIMUM SECURITY (1-6 DEVICES) 12 MONTH ADD-ON
I have seen these adds advertised, TM MAXIMUM SECURITY (1-6 DEVICES) 12 MONTH ADD-ON what can they be used for. renew, new install?? . th...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of idkdahlonega
I received a notification on my PC for the renewal at a discounted price. Want to make sure it is from Trend
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of jamiecarper
Trend micro toolbar extension for Safari is not appearing in the preferences extension menu.
  • 1 me too
  • 9 replies
  • Question
  • Answered
Photo of dave
Trend Micro interfering with Windows Backups
We have noticed a problem with Windows Backups suddenly not working on one particular machine. We tried several different things within t...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of linbrostu
My security programe will not launch
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of tweitacher
Wifi safety
What can people tell me about NORTON WIFI PRIVACY.   I recently bought a new laptop, and got the whole sales spiel on wifi privacy/prote...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Alpaca
Trend Micro Internet Security disappeared from my computer, no program files of Trend Micro at all.
Trend Micro Internet Security disappeared from my computer. When I searched for it on Start Menu, all it has is the title, without even t...
  • 1 me too
  • 6 replies
  • Problem
  • Solved
Photo of sfergo
Downloading Trend Micro Premium Security 2018 to an android
I have the premium Trend Micro package which supports 5 devices. How do I download to an android? I tried emailing the link from my accou...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of sherinrobin09
Hello! My Trend Micro is gone from my desktop all of a sudden!
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of aspenninger
Is microsoft.photo.exe ransomware?
Microsoft.photo.exe is a blocked program by trend micro folder shield. Folder shield has flagged the exe. No clear answer after internet ...
  • 1 me too
  • 8 replies
  • Problem
  • Acknowledged
Photo of JOHNEBURNS
I bought Trend Micro on 11/30/17 and can't re-install it on my computer
Can't re-install Trend Micro.
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of ben.liz
Mac
Hi there, I have paid for and downloaded Trend Micro and went to install it but see that it doesn't work for our iMac. What do I need to ...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of brucefran
Trend Micro software will not download Is it because we have the XP operating system Windows is updated
Trend Micro software will not download Is it because we have the XP operating system Windows is updated
  • 1 me too
  • 2 replies
  • Question
  • In Progress