Conversations

Conversations 1 - 20 of 247
Photo of ploonen
High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform
Hi, Well, the title describes my problem: High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform Half the world has thi...
  • 15 me toos
  • 42 replies
  • Problem
  • Acknowledged
Photo of jrho12
no confidence
my scans always say nothing detected: hard to believe so I dont know if this is working right for the security checks. my computer is run...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of bernard.johnston
Trend hang up
Have just installed Trend update. Now I can't run U-Tube videos. There seems to be a delay on everything. Keeps asking to recover web pag...
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of fletcher
Expired subscription message
I have replaced a failed laptop on my valid subscription and I am receiving a message indicating that the subscription has expired. Rick ...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of cassianmarco
Quick Scan stops dead at exactly 75 per cent
Hello Everybody ... My Quick Scan has been jamming at exactly 75% for about a week now. I use a standard home PC and have TM Internet Sec...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of trconroy38
Automatic Renewal
I just received a email stating my automatic renewal is coming up November 17, 2017 for $170+. Not sure I know how this happened. I wou...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of ktalk
When will T-M support Mozilla Firefox 64-bit browser on Win7 Pro 64-bit?
Mozilla Firefox is moving forward, but T-M is telling users to move backwards and reinstall the 32-bit Firefox in order to use T-M toolba...
  • 2 me toos
  • 3 replies
  • Question
  • Acknowledged
Photo of paul.epton
expired, running OSX 10.6.8, can't remove
in 2013 I installed Trend Micro Titaniium on my Mac running OSX 10.6.8. My subscription is expired, and I can't install newer versions s...
  • 1 me too
  • 7 replies
  • Problem
  • Solved
Photo of lrar51
Why can I not start a scan. It says it can't scan due to a scan or update in progress. Neither of these appear to be happen at this time.
 It says it can't scan due to a scan or update in progress.  Neither of these appear to be happen at this time.
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of wez.debono
Mobile security is running in the background
I've recently had an update with the Mobile Security app on my Android phone and it always shows me this notification that says "Mobile S...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of comsports
WIndows Update Error
Hello Support. I am trying to install Windows 10 version 1709 Fall Creators Update and I'm getting an error "Trend Internet Security 2008...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of cjones
I need Tor browser, but Trend is deleting it. How do I allow Tor browser on this computer?
Trend deletes Tor browser.  I need Tor browser for my work. What do I do to allow Tor browser on my computer--Dell Vostro 200.
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of gramer8
My scan has stopped at 79 % and I cant get it to finish. How do I fix this
  • 2 me toos
  • 3 replies
  • Problem
  • Solved
Photo of shari.lehman54
Phone locked screen notifications
phone locked screen happens multiple times every day ... is this normal? The message says my phone may have been reported as lost, but ...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of chrissyandre
I am unable to Scan says "You cannot get started on this until you have finished an update or running a Scan please try again later
I am unable to Scan my Laptop.. Keeps saying.. "You cannot get started on this until you have finished an update or running a Scan please...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of agelesstreasures
how to get rid of adchoice
Adchoices is slowing down my laptop and makes me frustrated. Does anyone know how to get rid of adchoices permanently?
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of bnbwolkoff
rundll32.exe
I have been having trouble with printing. After going to the HP website and having a tech take over the computer, he said that someone w...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of a.bellaire
error 1603 3002 0xe01a000f installation
i have tried to install tm maximum security several times today. i have got all the times the 'error 1603  3002 0xe01a000f'. i have check...
  • 1 me too
  • 25 replies
  • Problem
  • Acknowledged
Photo of oboyle
Google Chrome is running extremely slow because of Trend Micro...
This is not the first time this issue has happened over the many years of my using Trend Micro as my internet security software. Once a...
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of merleeberline
how to tell what the software is doing now?
Trend Micro is at about 35% CPU utilization.  In the operator interface, I don't see any way to see what it is doing now.  Is a scan runn...
  • 1 me too
  • 16 replies
  • Question
  • In Progress