Conversations

Conversations 1 - 20 of 22
Photo of greg.elsley
High CPU usage for Trend Micro Solution Platform
Is there a setting or what can I do to stop the Solution Platform from using so much CPU for long periods of time? I've currently been us...
  • 3 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of Social Customer Service Team
[New Launch] Stay protected against ever-evolving threats with Trend Micro Security 2018!
With enhanced social networking security, Trend MicroTM Security makes it easy for you to protect yourself and your family. It features:...
  • Social Customer Service Team, 9 months ago

  • 7 me toos
  • 0 replies
  • Article
Photo of Tom Emmelot
Serial Number
Hi Team, It happened now several times that somebody post in " Trend Micro Home Users Community" and put the "Serial Number"of their TM ...
  • 2 me toos
  • 1 reply
  • Idea
  • Planned
Photo of Social Customer Service Team
Trend Micro Security 2017 (11.0) - Hotfixes
It’s been almost a month since the latest versions of Trend Micro (Antivirus+, Internet, Maximum, Premium) Security have been released. P...
  • 14 me toos
  • 16 replies
  • Article
Photo of Social Customer Service Team
[New Launch] Trend Micro Home Network Security
Trend Micro Home Network Security provides protection against network intrusions, web threats and identity theft for every device you con...
  • Social Customer Service Team, 2 years ago

  • 2 me toos
  • 0 replies
  • Article
Photo of Social Customer Service Team
Available Now!
Trend Micro Home Network Security provides protection against network intrusions, web threats and identity theft for every device you con...
  • Social Customer Service Team, 2 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of Amir
note on video detected a malware
Hi , Please visit this video in youtube . at time 6:20 up to 7:17  show a virus can detected in virustotal with trend micro , , ,  but...
  • 1 me too
  • 2 replies
  • Question
Photo of ahsans
World number 1 antivirus (Trend Micro)
Hi folks! This is not more like a problem/issue/question, or anything such like those. I just want to give Trend Micro a big massive CONG...
  • 5 me toos
  • 10 replies
  • Praise
Photo of walsh.susan
How to recovered a file that deleted by secure erase?
Hi I have just accidentally deleted a file using secure erase - is there anyway that I can retrieve this file again?  Please help!!! A fu...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Social Customer Service Team
[New Launch] Enjoy Your Digital Life Safely with Trend Micro Security for 2017
Trend Micro is proud to announce the availability of Trend MicroTM Security for 2017 – our newest release of the industry-leading securi...
  • Social Customer Service Team, 2 years ago

  • 2 me toos
  • 0 replies
  • Article
Photo of tmgehrig
7zip v9 is not secure, when will Trend Micro Update the version it uses in Maximum Security 10?
The version of 7zip that Trend Micro uses as part of its product is being reported by Secunia as not secure any longer. Is Trend Micro g...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Social Customer Service Team
[How-To] Create a discussion thread in private
Here is how to create a new conversation in private when you need to provide personal information to us (e.g. email address, phone number...
  • Social Customer Service Team, 2 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of Social Customer Service Team
[Announcement] Scheduled Maintenance on June 24.25
Dear Trend Micro Home Users Community users, Due to Scheduled Platform Maintenance, please be informed that this community will be unava...
  • Social Customer Service Team, 2 years ago

  • 1 me too
  • 0 replies
  • Announcement
  • Archived
Photo of casey
cryto virus
a friend's computer just got the Crypto Virus (or Malware or whatever it is).  Does having Trend Micro protect for this?  thanks
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Social Customer Service Team
[Request for Feedback] How do you like our new support community? What can be improved?
Dear customers, We would like to say a big THANK YOU to all of you who have utilized our new Trend Micro Home Users Support Community du...
  • Social Customer Service Team, 2 years ago

  • 1 me too
  • 0 replies
  • Question
  • Answered
  • Archived
Photo of Social Customer Service Team
[FAQ] Seeing BSOD full screen message, what to do
We're seeing more technical support scams recently, where fake critical system error messages are displayed after clicking on a web link ...
  • Social Customer Service Team, 2 years ago

  • 2 me toos
  • 0 replies
  • Article
Photo of greg.garro
Resource Hog (high CPU and memory)
It just recently started happening. he Trend Micro Anti-Malware Solution is always running and using the resources shown in the task mana...
  • 3 me toos
  • 5 replies
  • Problem
  • Acknowledged
Photo of Social Customer Service Team
[How-To] Change appearance of your name in the community
To display your first name or full name in your community posts and replies, here's how: In the community web page, locate your name at ...
  • Social Customer Service Team, 2 years ago

  • 3 me toos
  • 0 replies
  • Article
Photo of Social Customer Service Team
Comparison between Free and Premium versions
Mobile Security for Android offers a Free version and a Premium version. To find out what additional features are available in Premium ve...
  • Social Customer Service Team, 2 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of Social Customer Service Team
[Hot Fix] Google.com search result links not rated by Trend Micro Toolbar
If you have "Rate links..." setting turned on in Trend Micro Toolbar, but the URL links aren't being rated, here's a Hot Fix to fix this ...
  • Social Customer Service Team, 2 years ago

  • 1 me too
  • 0 replies
  • Article