Conversations

Photo of minafinn
how do I add a new computer to my account
My account covers three computers. How do I add a fourth?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of charles.witherow
What happened to the home page that had things like toolbox plus lots more. Absolutely hate this new one.
BAD home page
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of kend
spam filter does not work after update to Windows 10 Fall Creator Update
Just updated to Windows 10 Fall Creator.  When I try to enable, it disables and is not filtering spam.
  • 1 me too
  • 31 replies
  • Problem
  • Acknowledged
Photo of rmung
Trendmicro blocking WD Mycloud
My trendmicro internet security is blocking my WD MyCloud drive inside my network. As soon as trendmicro is disabled mycloud shows under ...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of golferrickj
Extensive run time for newly installed Release 12.1 on my Dell Inspiron laptop
Extensive run time for release 12.1. Trend Micro just upgraded my software from 11.x to new release (12.1). I then had it scheduled and ...
  • 1 me too
  • 12 replies
  • Problem
  • In Progress
Photo of cdimond
Latest upgrade removed previous ransomware folder protection - NOT COOL
Latest upgrade removed previous ransomware folder protection - NOT COOL
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of johndoty
I have two licenses, only one computer updated
I have two computers, both running Windows 7 64bit.  I have two internet security licenses.  Only one machine updated to version 12, the ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of rstanden
Password Manager
How do I cancel Password Manager?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of arenard3
Arret anormal de la protection
bonjour, je bénéficie d'une licence reconductible chaque année (via Education Nationale). Hors la protection du PC de mon domicile a cess...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of bmckinnel
Credit card charged twice
i recently renewed my security my credit card has been charged twice the following appears on my credit card: 25/09/2017 DRI*trend micr...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of hobbseaglefan
Virus protection
hobbseaglefan@yahoo.com: having problem down loading antivirus..keep getting this "Installation Incomplete A problem prevented the insta...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of sevenbucs
Cancellation
Yes, cancel immediately. Note: This conversation was created from a reply on: Cancellation.
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of wendyapage
Cancellation
Cancel subscription IMMEDIATELY
  • 1 me too
  • 5 replies
  • Question
  • Answered