Conversations

Conversations 1 - 20 of 87
Photo of pkwalker1
Refund
I would like a refund. I have just purchased your app only to discover that it does not block websites on privacy browsers such as duckdu...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of maddrell_s_r
Trend Micro for Mac - 32 or 64Bit
Hi. I have just received an alert on my iMac (10.13.4) that the Trend Micro "App is not optimised for your Mac". https://support.apple....
  • 2 me toos
  • 11 replies
  • Question
  • Answered
Photo of naikato
I can not activate
I can not activate my paid security, the operating system is Win XP. Has instructed I down loaded TTi-10 (2016) it work but only on trial...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of elk
Still shows 32-bit even after re-installation
Hi. I just uninstalled and re-installed. I'm still having the same issue. Here's the latest screengrab:  Note: This conversation was cr...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of ploonen
High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform
Hi, Well, the title describes my problem: High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform Half the world has thi...
  • 5 me toos
  • 19 replies
  • Problem
  • Acknowledged
Photo of TomY
No Cookies Found!
My concern is that lately Trend Micro has not found any cookies that could pose problems! Does TM continue to check for cookies? I've not...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of bcdeards
blocked from using home wifi after connecting mobile
can't connect to wifi after having connected my iphone x to trend security
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of eyesleydavis
G.exe
I get the message during shutdown that G.exe is preventing shutdown.  I find nothing when I run a full scan with Trend Micro.  Isn't this...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of alex
I am getting error #20011 on my ipad when I try yo sign in
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of lawmaker000
i paid for my renewal and today they said i have to renew it cause it expired. I paid it on March 19th...$54.36.
i paid for my renewal and today they said i have to renew it cause it expired. I paid it on March 19th...$54.36. Please correct that or i...
  • 2 me toos
  • 1 reply
  • Problem
  • Acknowledged
Photo of pnk2525
Suspicious startup looks like Trend Micro
I get a startup message that looks sort of like Trend Micro. Is it really malware? Will you identify the source for me? Unable to find ...
  • 1 me too
  • 10 replies
  • Question
  • Acknowledged
Photo of sharon
auto renew wrong
I received an email stating my account will be charged $80.95 on 12/24/17 as an auto renewal. My subscription is good to 12/31/2018. Pl...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of boondoo
Screen Locked
I was in Yahoo a little bit ago and all of a sudden I get a big red screen telling me I have an Internet Security issue. I cannot close t...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of gundamex00
Virus detection
Hi, I have bought a Maximum security license. It tells me that I have a brhost virus in my laptop. However, when i try to follow online g...
  • 2 me toos
  • 13 replies
  • Question
  • In Progress
Photo of robert
i want to delete a very old version of trend micro
Windows Update fails saying I need to delete "Trend Micro Internet Security 2009". I have removed every occurrence of "trend micro" in t...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of dan132_dvr
Wheres the vpn on computers like there is on mobile?
I want the vpn on computers like there is on mobile, if its there, make it more obvious because I can not find it!
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of gnbalbion
TM MAXIMUM SECURITY (1-6 DEVICES) 12 MONTH ADD-ON
I have seen these adds advertised, TM MAXIMUM SECURITY (1-6 DEVICES) 12 MONTH ADD-ON what can they be used for. renew, new install?? . th...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of c.waltenspul
I am unable to start the virus scan
The icon is missing and I cannot start the scan
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of dpohlit
password manager
My Password Manager stopped working about 2 weeks ago.  I use it every day as I have many passwords to remember, like most people.  Very ...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem