Conversations

Conversations 1 - 20 of 462
Photo of mackmack
Your product might be good but it is certainly not user friendly, especially older folks. You can only get help during office hours.
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of sfjohnston
OOPS DOWNLOAD
I just spent an hour or so reloading the same software I already had on my system. I just renewed my subscription. The e-mail said I was ...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of jengggggggggg
Password Manager Icon on my browser is missing
I just installed Trend Micro and I had my password manager enabled on my browser. But today, it's missing. Help
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of marc.mullo.73
Why do I keep getting the "Transfer of Data Protection Blocked" popup all of a sudden now?
Why do I keep getting the "Transfer of Data Protection Blocked" popup all of a sudden now?, Happy Holidays everyone, hopefully this doesn...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of binning
Annual Renewal of Protection
Ever since I have had a PC I have always used Trend Micro for protection. I usually buy locally from a retailer or online and install it ...
  • 1 me too
  • 2 replies
  • Idea
  • Not Planned
Photo of joeandlyn
As I have renewed my computer protection with Trend Micro about nine months ago, could you please stop sending me reminders to renew.
I don't need any tips All I need is for Trend Micro to stop sending daily reminders to renew subscription that I have already renew. 
  • 1 me too
  • 1 reply
  • Problem
Photo of beccakowalski
August 2018: Is there an official fix for error message: PROTECTION DISABLED, RESTART NOW (Activated).
Restarting doesn't work. "Document" provided by TM doesn't work -- screens are different than mine. A community recommendation has a long...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of briandarthfunerals
Problem
I have purchased the renew package but the code that I get given doesn't work.  I am finding Trend Micro increasingly hard to work around.  
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of bruce1959
Why is this software not compatible with older computers.? My computer is over 5 years old.
slowing down and freezing some programs and software. 
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of larry.corcoran
My daily scheduled scan has stopped running
My daily scheduled scan has all of a sudden stopped running for no apparent reason
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of outback10
Trend Micro not detecting xyz popup virus
I've recently gotten a popup virus on my computer that will show up on my desktop when I start up the computer and every hour or so after...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of RENEELYND
how do i add a website
  • 1 me too
  • 1 reply
  • Question
Photo of martin
Trend Micro and Speedtest.net
Why does Trend Micro slow down my speedtest on speedtest.net.  It happens on all 4 of our computers.  We have 200mb business service and ...
  • 1 me too
  • 12 replies
  • Problem
Photo of pcwindowsweb
TrendMicro Community/GetSatisfaction and Outlook.com - Junk mail problem
Hey TM Community, I've ran into an interesting problem with this forum:Ever since I joined this forum (haven't posted anything because I ...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
Photo of uatumen
Problem of Exception list
Hi, I have added Kmsemulator.exe in my an Exception list but every day my Trend micro remove it and every day I am restoring its original...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of geniusmalaysia
How to install TM toolbar in FireFox browser?
Hi everyone, Recently, I have run recovery to factory default (Factory OS Win 10 Home Single Language 64 bit) my HP notebook model HP 15...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of joesentme
Confused about the differences between your products.
I am running Windows10 and TrendMicro Antivirus+ (Version 15.0). I don't see my software listed on your website as a product. Is Antiviru...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of oriondesign
Fix Memory Leak! Patch does not work
coreServiceShell.exe is eating my resources.  I tried fixing with the available patch on two terminals (Windows 10 and Windows 7), but th...
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of deborah.ifield
Parental controls kicking off after 5 minutes
I am having a problem with the parental controls.  When I set the time limit to 1 hour on the children's devices a message keeps popping ...
  • 1 me too
  • 1 reply
  • Problem
Photo of sqp2
I cannot open saved Microsoft Publisher files
I cannot open saved Microsoft Publisher files with Trend running. They open directly from the email attachment, but once saved to a folde...
  • 1 me too
  • 2 replies
  • Problem