Conversations

Conversations 1 - 20 of 392
Photo of f.baldwin
extortion e-mail
I received an extortion e-mail containing an old password of mine. It says "Wh‌en you w‌ere vi‌ewi‌ng vi‌d‌eos, yo‌ur bro‌wser bega‌n f...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of tomsmelb
why has trend install pay guard and how do i delete it
not what i expect from trend
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Jim Geisman
PayGuard default browser is incorrect
Where do you set the default browser in TM? When I open PayGuard, it defaults to IE even though my default browser is FF.
  • 1 me too
  • 1 reply
  • Question
Photo of TM_X
Information About High Disk Activity of Trend Micro Anti Malware Solution Platform
Hi,   We have been receiving a number of reported cases of slow computer performance and high disk activity of Trend Micro Anti Malware S...
  • 2 me toos
  • 9 replies
  • Announcement
Photo of DragonBrain
TM and Malwarebytes Incompatibility is New and Needs to be Fixed
This is pure feedback. The most recent version of Maximum Security required me to remove Malwarebytes before the installation would go f...
  • 1 me too
  • 2 replies
  • Praise
Photo of GeorgeG
Maximum Security causing files to become "read only" on google drive
I used to have high disk usage, but with the latest update that has gone away. Now I find that when working on google drive via file stre...
  • 1 me too
  • 4 replies
  • Problem
Photo of leeyayu
hope trend micro able to provide date of previous scan
  • 1 me too
  • 2 replies
  • Idea
Photo of iknownara
My problem is that my scan NEVER moves off 0% and I can't stop it!
I have a Toshiba laptop and full Trend coverage for up to 10 devices. 
  • 2 me toos
  • 1 reply
  • Problem
  • Acknowledged
Photo of pbellomo
I am having a problem with the Trend VPN setting on my iPhone and iPad.
I am having a problem with the Trend VPN setting on my iPhone and iPad. The setting connects on demand and disconnects me from my home w...
  • 1 me too
  • 7 replies
  • Problem
  • In Progress
Photo of ircil56
Trend Dies During Scan
Trend Micro Antivirus+ intermittently seems to die during manual full scan and not provide any results (e.g. no pop-up with a green check...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of geodesy
What update did Trend Micro send yesterday and I installed, but every link to start the new version disappeared?
A new version I was encouraged to install deleted all links to run this version disappeared, so I then reinstalled my TrendMicro_12.0_HE_...
  • 1 me too
  • 1 reply
  • Problem
Photo of shel
automatic update . . . lost all program. no links, seems to have been totally uninstalled. Had to download and do full reinstall. WTF?
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of Tom Emmelot
Toolbar in Chrome problem
Hi team, After a few weeks now, i got still the problem with Chrome, if i use the Google search option the site's on that page no check-...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Don't use my email as a nickname
Can't set Parental Control Website Filter Rules on Android
Why is it that on my desktop version of Maximum security I can set website filtering rules individually for Parental Control, but on the ...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of paulharper2565
can we add trend micro to a smart tv
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of felix.ribalov
Trend Micro Blocks all my payments on web sites and requests to temporary disable the protection. Why?
Trend Micro issues a block any time I use my AMEX card. Then I can temporary disable the protection to perform the payment. Still in many...
  • 1 me too
  • 1 reply
  • Problem
Photo of slotweld
My coverage keeps becoming disabled. I have to restart computer over and over again. Something is wrong.
HP laptop
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of wwoo7452
One of my passwods scammed.
I have received an email stating that they have one of my passwords, state it correctly, and then ask me to pay $3000 to a bit coin accou...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
  • Archived
  • Merged
Photo of dianne
quick scan doesn't run, sits on 'checking the computers.
On windows 10, I upgraded to the latest version of TM Internet security and now the quick scan doesn't run, sits on 'checking the compute...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged