Conversations

Photo of stevenkencarter
Update BIOS - Block cmd.exe
I have updated my Lenovo 920 BIOS and am using TrendMicro Maximum Security. After the update I got a message that cmd.exe was blocked. ...
  • 1 me too
  • 24 replies
  • Question
  • In Progress
Photo of vishalthakkarin
kotak bank login problems
https://www.kotak.com/j1001mp/netapp/... password manager is not able to insert user id & passwords in this site automatically pls help
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of pdchamp
Does my Trend Micro include anti-virus protection, & if not, how do I get it?
  • 1 me too
  • 4 replies
  • Question
  • In Progress
Photo of support
Listen to "do not display this again" please
The other day, Trend Micro Maximum protection popped up a window suggesting I sign up for a continuous protection plan that I have no int...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of jaymusil
Can I discontinue Trend on a computer that we no longer use, and install it on a new one?
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of tonyharrell
My account shows active but I dont have protection.
When I purchased my computer from QVC it came loaded with Trend for life of computer,I cant find Trend in my computer it sends me to Mcaf...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of macmel49
Ransomware?
I received this email today. What should I do? =================================== Hello there . Have you ever heard anything at al...
  • 1 me too
  • 9 replies
  • Question
  • Answered
Photo of coryjamesmorgan0
Help computer frozen
My computer has frozen and I've restarted it an try everything to fix it but it must be a bug from the net so much for maximum securit...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of bjmas0120
I can not scan or do any updates because it is telling me to connect to the internet even though I am connected. how can I fix this?
Trend is telling me to connect to the internet even though I am. How can I fix this.
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of geoffd2
I have never seen before that TM is not compatible with Chrome! WHat does this mean? What do you do for users who use Chrome?
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of bweed
i need to put trend on my wifes laptop but her e mail has never worked how can i do this
no e mail on laptop need help installing it
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of CAlley
Auto renewal is charing almost twice what I can renew myself online (Max Security.) If this is correct, I want to stop my autorenew option.
My auto renewal is apparently in the midst of executing (see it in my pending CC transactions), but it is at almost twice the rate ($87.6...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of ferdchris
Protection for new computer
The desktop computer covered by this software has stopped working. I bought a new laptop, which I'm using now. How do I get coverage for...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of lcm2122433
Trojan in the registry?
Hello, I have been doing some research on my registry and found items such as... Trojan.WisdomEyes ZeroAccess!cfg Malware.Undefined!8.C ...
  • 1 me too
  • 14 replies
  • Problem
  • Solved
Photo of glinvest
problem with reinstall on windows 10
upgraded my operating sys to Windows 10..because of a malware I had the hard drive wiped 3 times..went to reinstall trend Micro Titanium ...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of fleming.j
My Trend Micro has uninstalled in an update
Hi, I recently received an message from trend micro saying that there was a newer version and that I needed to update. I followed the in...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of ruff0549
restarting computer after new updates
Recently I've been asked to restart my computer after every new update. This was not the way Trend Micro worked before. One of the reason...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Hecisneros
Upgrade taking too long and TM not playing nice with other products.
Current upgrade is taking tool long (over and hour so far) WTF is up with that. Also you product makes me uninstall any other AM product...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Charlie
why the hell is my subscribtion expired?! I activated it not twenty minutes ago and it says that it is already expired!
why the hell is my subscribtion expired?! I activated it not twenty minutes ago and it says that it is already expired! I bought the cd i...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress