Conversations

Conversations 1 - 20 of 152
Photo of mickey limon
Updates on some issues with Scanning and Trend Micro program turning off
Hello Everyone, Here is the updated solution as of 8:00 PM PST for the issue with Trend Micro Security automatically turns on/off duri...
  • 5 me toos
  • 32 replies
  • Article
Photo of charleslehman01
Windows 10 cannot determine status if Trend Micro is running.
Windows 10 Home (64 bit) on Dell Desktop (I5 Processor with 16GB RAM)Trend Micro Maximum Security (Version 12.0.1226)Windows Defender Sec...
  • 2 me toos
  • 20 replies
  • Problem
  • In Progress
Photo of ircil56
Nearly Constant 100% Disk Usage For Several Days on PC (Trend File MBG.db)
* Nearly constant 100% disk usage for several days. * Reboots don't help. * Top file being written as per Resource Monitor under System...
  • 2 me toos
  • 5 replies
  • Problem
  • In Progress
Photo of weemick
windows defender
Hi There. Whilst carrying out an upgrade, Trend informed me I has another security service running. It also advised I would have to remov...
  • 6 me toos
  • 10 replies
  • Problem
  • Acknowledged
Photo of roberteightseven
When I first purchased Trend Micro one of the attractive things was the way it did not slow my system down
Jeez I wanted to leave direct feedback to the company and here I am on a bullshit fucking chat board. Anyway;  I will not be fucking rene...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of herboldrobert7
Pass Word protection inop om my Wind 10. Why?
Gateway Hdw, Opera, Firefox,or Chrom. Current version of full TM installed by BestBuy.
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Amanda.david00
Verify our software is up to date etc.
Hi there, we have recently renewed our subscription to Trend Micro and were sent an email advising us to verify our software is up to dat...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of dianeteeter
Trend will not allow me to scan a document using my printer
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of someoner
Adding more computers
We are currently using Trend Micro Maximum Security on 10 computers and would like to add more computers. How do we have to change our me...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of tscal
Erroneous virus detection of TaxAct installer
I recently installed your Internet Security software on a Windows 10 HP laptop (replacing Russian product), and upon running a full scan ...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of lollywags89
trend micro should answer question why red icon suddenly disappears from system tray
running windows 10 on  toshiba laptop.  have done all the silly things that trend micro asks you to do like reinstalling, checking startu...
  • 1 me too
  • 1 reply
  • Problem
Photo of dedo620
How to run trend micro in safe mode
when I try to run trend micro in safe mode it says it not allowed.
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of grlashley
something is turning off my ternd mrico wile in use, can you find the problem and fix it so it stays on allthe time?
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of oboyle
Google Chrome is running extremely slow because of Trend Micro...
This is not the first time this issue has happened over the many years of my using Trend Micro as my internet security software. Once a...
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of j_e_barker3000
Unable to locate/lock with Lost Device Protection
I have lost an Android mobile phone whilst on holiday. Possibly it has been stolen. I have tried to use the Lost Device Protection to loc...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of randmmarcicki
For the last few days, the TM icon keeps showing "Now scanning" almost constantly.
For the last few days, the TM icon keeps showing "Now scanning" almost constantly, but when go into the Main Console does not indicate th...
  • 2 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of markwrogers2
Hi, laptop recently had a windows failure, hence my trend miro software was removed via a reset. Am trying to reinstall...?
Windows 7
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of xrev458
Trend micro keeps restarting when I am on google chrome or microsoft edge. When it does this, it also locks up my computer.
I have windows 10
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of jbarillas
Trend Micro failin to finish scanning in any mode; quick, full. It desconect by itself without any report.
My trewnd Micro fail to complete sanning. It desconect by itself without any report.
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of jwbacin
won't update.
Keep getting a pop-up that says that the application is out-of-date, and needs to be updated, but, when I click on the "Update Now" butto...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress