Conversations

Conversations 1 - 20 of 83
Photo of Hal Morgan
How do I sort my passwords on Password Manager?
I HAVE OVER 400 PASSWORDS.  NEED TO SORT THEM IN PASSWORD MANAGER.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of naikato
I can not activate
I can not activate my paid security, the operating system is Win XP. Has instructed I down loaded TTi-10 (2016) it work but only on trial...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of ploonen
High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform
Hi, Well, the title describes my problem: High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform Half the world has thi...
  • 5 me toos
  • 19 replies
  • Problem
  • Acknowledged
Photo of djandregan
Hi I installed my paid version onto my sons laptop, Each time we get an error with download incomplete. Followed instructions didn't work.
Hi I have tried to installed my paid version onto my sons laptop, I have paid for up to 10x devices. Each time we get an error, tried to ...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of jesnyder1974
Best Internet Security for Home Use
I just wanted to inform you, that  at my place of employment, we used Trend Micro Maximum Security for our entire corporation, both in th...
  • 1 me too
  • 1 reply
  • Praise
Photo of bobsingh4
Poor
Hello, I would like to learn what exactly support do to help me with my computer...my problem is your optimization does nothing to help m...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Karaka29211
Computer name assigned for Trend Micro Subscription
Yesterday I received support from Trend Micro support for Firewall problems which required eradication for malware. They assigned two new...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of mendel.brad
Please turn off auto-renew
Please turn off my auto-renew. I've logged onto my account and there is no option. I've logged into the product to find the 'Cancel auto-...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Lindsay
fewer messages
Hi there, Is there a setting to reduce messages? I appreciate what Trend does to keep things secure, but I don't want to be disturbed b...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Paul Hase
TM Blocking Payments
When I pay with a credit card I (sometimes) get a Security warning that the payment can't go through unless I allow the payment. Because...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of ducey.charles
Why do I keep getting the red screen internet warning . Why am I not protected against this malware??
Red screen malware internet warning 
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of mps4752
I cant get into "agent notes"
cant get into agent notes
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of brettm52
cash back hurdles
I am having trouble applying for the $50 cash back on my first try your site was not responsive,on my second try I could not enter the pu...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of lynn12
Trend startup Icon
Idownloaded my updates for my system mechanic and I turned off feature for security on that, because I like my Trend Micro for my securit...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of prbellis
My Trend Micro has expired and I bought Maximum Security to renew/upgrade and I can't seem to find the correct page to activate it?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of samsgram95
Add to more than 1 computer
When I bought this antivirus product, it was my understanding I could put it on up to 3 computers. When I try to put it on a second comp...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of rudssbotes
Activate a second Subscription?
I have activated a second subscription on the portal, but only one is showing on my account.
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of kcnashjr
HELP with Update / Install
You cannot install Trend Micro Antivirus on a version of Mac OS X older than El Capitan 10.11. The installer will now close.
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of mirgol4890
Why do I have 2 expiration dates
i just renewed my maximum trend support and it stated that it willexprie may 6 2019. then an old copy stated that it will expire Jan. 16,...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Alexander.Ludwig.42
Download passwords
Hello, I want to download all my passwords to save them separately on an encrypted drive. How?
  • 1 me too
  • 7 replies
  • Question
  • Answered