Conversations

Conversations 1 - 20 of 83
Photo of ploonen
High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform
Hi, Well, the title describes my problem: High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform Half the world has thi...
  • 8 me toos
  • 31 replies
  • Problem
  • Acknowledged
Photo of jwayne507th
I had to uninstall Trend Micro. How do I reinstall it without getting charged for it again?
I had problems with the Password Messenger so I tried to get rid of it with no luck. So, I uninstalled the whole thing. Now, how do I rei...
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of khanagan
Is there a fix Trend Micro's Maximum for the issue with Windows 10 update?
Windows 10 has been trying to update my system to update KB4074588 (OS Build 16299.248) but is experiencing some issue caused by some ant...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of trishbadman17
Why is it that I click on a safe link sent to me in an email it alwys comes up to a safari page and it is always blocked and I cant access
Why is it that I click on a safe link sent to me in an email it alwys comes up to a safari page and it is always blocked and I cant acce...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of Karaka29211
Computer name assigned for Trend Micro Subscription
Yesterday I received support from Trend Micro support for Firewall problems which required eradication for malware. They assigned two new...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of rudssbotes
Activate a second Subscription?
I have activated a second subscription on the portal, but only one is showing on my account.
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Hal Morgan
How do I sort my passwords on Password Manager?
I HAVE OVER 400 PASSWORDS.  NEED TO SORT THEM IN PASSWORD MANAGER.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of naikato
I can not activate
I can not activate my paid security, the operating system is Win XP. Has instructed I down loaded TTi-10 (2016) it work but only on trial...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of djandregan
Hi I installed my paid version onto my sons laptop, Each time we get an error with download incomplete. Followed instructions didn't work.
Hi I have tried to installed my paid version onto my sons laptop, I have paid for up to 10x devices. Each time we get an error, tried to ...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of jesnyder1974
Best Internet Security for Home Use
I just wanted to inform you, that  at my place of employment, we used Trend Micro Maximum Security for our entire corporation, both in th...
  • 1 me too
  • 1 reply
  • Praise
Photo of bobsingh4
Poor
Hello, I would like to learn what exactly support do to help me with my computer...my problem is your optimization does nothing to help m...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of mendel.brad
Please turn off auto-renew
Please turn off my auto-renew. I've logged onto my account and there is no option. I've logged into the product to find the 'Cancel auto-...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Lindsay
fewer messages
Hi there, Is there a setting to reduce messages? I appreciate what Trend does to keep things secure, but I don't want to be disturbed b...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Paul Hase
TM Blocking Payments
When I pay with a credit card I (sometimes) get a Security warning that the payment can't go through unless I allow the payment. Because...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of ducey.charles
Why do I keep getting the red screen internet warning . Why am I not protected against this malware??
Red screen malware internet warning 
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of mps4752
I cant get into "agent notes"
cant get into agent notes
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of brettm52
cash back hurdles
I am having trouble applying for the $50 cash back on my first try your site was not responsive,on my second try I could not enter the pu...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of lynn12
Trend startup Icon
Idownloaded my updates for my system mechanic and I turned off feature for security on that, because I like my Trend Micro for my securit...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of prbellis
My Trend Micro has expired and I bought Maximum Security to renew/upgrade and I can't seem to find the correct page to activate it?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of samsgram95
Add to more than 1 computer
When I bought this antivirus product, it was my understanding I could put it on up to 3 computers. When I try to put it on a second comp...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress