Conversations

Conversations 1 - 20 of 206
Photo of rene.terlet
I am infiltrated with software who can read everything
I am infiltrated - Fix it
  • 1 me too
  • 3 replies
  • Problem
Photo of tracy
I have Complete Faith in Trend Micro!
That it Keeps My Laptop Protected!
  • 1 me too
  • 4 replies
  • Praise
Photo of SuperMatico
Antivirus locks the system for minutes
Hello,since I bought this software, first the version 12 and now with the 15 one, everytime I have to move files from my PC to the USB pe...
  • 1 me too
  • 5 replies
  • Problem
Photo of thehairpinsalon
Why is my account saying PROTECTION DISABLED PLEASE RESTART.
I have performed this task 3 times with no result.  Please fix this...
  • 1 me too
  • 1 reply
  • Problem
Photo of clairesvp
Trend Micro Expired but I just renewed
Every year it's the same thing. I renew or buy a new Trend Micro and then start getting messages about how my Trend Micro has expired. ...
  • 1 me too
  • 3 replies
  • Problem
Photo of crparent
PWM not working with banking websites...
Why is it that PWM does not work with any of my banking password even if the "use secure browser" is checked and pwmsvc.exe is running, t...
  • 1 me too
  • 16 replies
  • Question
Photo of hsfrotten
Is the data theft email protection working?
In the past when i signed into my gmail or on some websites i always got this message"trendmicro stopped data leaving your computer" the ...
  • 1 me too
  • 1 reply
  • Question
Photo of jalalabadcomputers
This antivirus is really working??
  • 1 me too
  • 2 replies
  • Question
Photo of TM_X
Information About High Disk Activity of Trend Micro Anti Malware Solution Platform
Hi,   We have been receiving a number of reported cases of slow computer performance and high disk activity of Trend Micro Anti Malware S...
  • 2 me toos
  • 10 replies
  • Announcement
Photo of pbellomo
I am having a problem with the Trend VPN setting on my iPhone and iPad.
I am having a problem with the Trend VPN setting on my iPhone and iPad. The setting connects on demand and disconnects me from my home w...
  • 3 me toos
  • 11 replies
  • Problem
  • In Progress
Photo of hugh
Trend is taking up as much of my drive time as possible, slowing the computer down to near unusability, is there a way to control this?
Trend insists on taking up as much of my drive access as possible, slowing the computer down to near unusability, is there a way to cont...
  • 2 me toos
  • 3 replies
  • Question
Photo of heinrichjaeger12
on tuesday i remove maximum trend from all my computers. too many problems,
I hate working on my computer. 90 % of my time is wasted with trend poblems. next week its trown into the bin.
  • 1 me too
  • 2 replies
  • Problem
Photo of User1
Annoying and frequent popups for program updates
Recently I have been getting Trend Micro popups every few hours for program updates. It is very annoying and disruptive for my work. Ther...
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of Victor Koh
trend micro internet security scheduled run not running after update to new version
I noticed my trend micro internet security didn't run the scheduled scan anymore after i update it  to the latest version. Previously bef...
  • 1 me too
  • 1 reply
  • Problem
Photo of amermangeoffreyt
Password Recovery
It has been a very long time since I have needed to log in. I needed to go through password manager to get my password back and frankly, ...
  • 1 me too
  • 2 replies
  • Problem
Photo of carl53
Spamers saying they are Trend Micro Support team
After purchase of trend you get phone call from support team? saying you downloaded incorrect software, and they will repare for free, an...
  • 1 me too
  • 2 replies
  • Problem
Photo of eataylor0623
How do I deactivate a device that no longer exists?
The device shows on the device page, but when I click on it to deactivate it the line for deactivation is not present, How do I deactivat...
  • 1 me too
  • 1 reply
  • Question
Photo of Stephan
Exclude Volume Shadow Copies - Internet Security 2019
Internet Security 15.0.1204 (2019) scans volume shadow copies when they are accessed by a file-level backup software and blocks it. There...
  • 1 me too
  • 6 replies
  • Question
Photo of m
updating
Hi. I installed Trend Micro last week and now notice that it does not update automatically. It did do so after I opened Trend and pressed...
  • 1 me too
  • 6 replies
  • Question
  • Acknowledged
Photo of Xates
Nat Type Change After Connecting Trend Micro Home Network Security to my Network
Before connecting Trend Micro Home Network Security to my network, I am getting a Nat Type 2 when I try to detect my network connection. ...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged