Conversations

Photo of philipvergel77
How come my subscription is expired already?
I BOUGHT MY SUBSCRIPTION JUST LAST DECEMBER,.HOW COME IT IS EXPIRED?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of hiering
how do i turn off the green check color seen over all the links a page or email contain?
this is really annoying. i see a lot of areas inside a page or email highlighted in green. i would only like Trend Micro to let me know w...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of v.piermarchi
UID does not comply with IMAP standard
I keep getting a Message, "Your server reported a UID that does not comply with the IMAP standard. This typically indicates a server bug....
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of w.koch
Full Scheduled Scan not running
We have several Trend Micro Maximum Security ver. 10.0.1265 installed on 15 of our workstations, all running Windows 7 Pro SP-1 x64. On ...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of marialciraweston
Unproductive Windows 10 start up loop
My HP laptop has a start up malady. I cannot get it started in any way. it has been operating under windows 10 for 2-3 months now. I am ...
  • 1 me too
  • 1 reply
  • Problem
Photo of anthony.martin07
A Quick Scan takes a long time
Doing a Quick Scan has suddenly started to take a long time, can you fix!!.
  • 2 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of Pris IL humbrdr
How do I call someone at Trend Micro?
I don't have 3 computers any longer but am paying for 3
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of rofee
Unable to help with your Passwords????
Password Manager wont open
  • 2 me toos
  • 1 reply
  • Problem
  • Acknowledged
Photo of kevinbutler313
Keep having pop ups after the McAfee
I keep having pop ups that slowing down my computer. I have ran the full scan with micro trend. It looks like this issues was after the...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of jokergwg
Protection Disabled
every time when I turn on my computer it says "protection disabled please restart the computer to fix a problem." and I've done that 5 ti...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of william.fairweather
How can I stop emails from my daughter being blocked?
Only her work email address is blocked
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of mryanoneill
Phone call regarding trend micro security
I received a call from someone named NIck on 5/7 telling me there was something wrong with my trend micro security. the number to call ba...
  • 2 me toos
  • 1 reply
  • Problem
  • Acknowledged
Photo of Grpearson
Can I run the Microsoft Malware Removal Tool?
Can I run the Microsoft Malware Removal Tool concurrent with Trend Micro, or will this produce a conflict?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of chris_khoo
additional licence required
Please advise what is the best option to increase from 6-user licence to 8?
  • 1 me too
  • 1 reply
  • Question
  • Answered