Conversations

Conversations 1 - 20 of 25
Photo of granddaddy1us
Renewal
how can I renew without clicking "I Agree-Continue" which is for auto-renewal forever and ever. I want to do just one year, now. I don'...
  • 3 me toos
  • 13 replies
  • Question
  • Answered
Photo of gcoleman2
Does Trend Micro Maximum scan for and remove malware and spyware?
I have just upgraded to 2016 Trend Micro Premium Security 10. But I think I have some malware and/or spyware on my computer. Do I need ...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Sam
High levels of disk activity of 'Trend Micro Anti-Malware Solution Platform'
For several weeks, I have been experiencing periods of time on my Windows 10 Professional 64-bit PC, where the ‘Trend Micro Anti-Malware ...
  • 6 me toos
  • 9 replies
  • Question
  • Answered
Photo of ctgager37
I was told to contact for some renewal options after I was told something which was a lie
Via geek squad I switched to Trend Micro in January, and was told I'd get an additional year upon expiration April 28 There was a card ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of ctgager37
Don't use Geek Squad-Best Buy, bait and switch
In January I was informed that Geek squad was no longer associated with Kaspirsky anti-virus and I had choices. If i submitted my credit...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
  • Archived
  • Merged
Photo of dj394741
debug file using all my space on my harddrive
After extensive search to find why my harddrive continually fills up every day, i have discovered that the debug folder in the program fi...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of rawdingmj
Automatic Renewal for Trend Micro Maximum Security 2016.
Automatic Renewal for Trend Micro Maximum Security 2016 has been sent for £129.90. I have looked as a new customer to buy on web and find...
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of Cacb57
tablet
i have subscription to tren micro , i installed on my tablet , something popped saying i had the wrong app
  • 1 me too
  • 2 replies
  • Question
Photo of tomshan
how can Trend Micro help to erase duplicate files?
i saw an early ad for the things you can do with Trend Micro software and it had to do with erasing duplicate files!
  • 1 me too
  • 1 reply
  • Question
Photo of DUNCAN.FERGUSON
False Risky File Attachment Intervention
After renewing my subscription, all emails with a PDF attachment from a particular vendor are being labeled as 'risky'. If I download th...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of vmaier
Scared
I have trend Micro My wife was bringing up utube when a warning popped up saying our computer had been infected, It was a womans voice s...
  • 1 me too
  • 1 reply
  • Problem
Photo of tb2288
why is my computer not protected. how do you handle refunds?
messages my computer isn't protected. Virus and spyware protection is always checked. not sure is that means it will restart in 30 min? a...
  • 1 me too
  • 3 replies
  • Question
Photo of tb2288
answer please
was told to sign in, and I would be brought back to where I was trying to ask a question?? didn't take me back, or give me any answer as ...
  • 1 me too
  • 1 reply
  • Question
Photo of GFMILLER7
Trend Micro will not run
Trend Micro will not run, notice states "must finish scan or download" I need to run a scan - I think a virus has slipped by your virus ...
  • 1 me too
  • 1 reply
  • Question
Photo of heydoog
Does not start when computer starts
My Trend Micro virus protection does not start with my computer start-up. This just recently started happening. I tried setting it to "hy...
  • 2 me toos
  • 1 reply
  • Question
Photo of riverchild
Processes in task manager show *32 beside them, and system runs extremely slow after startup.
i am running windows 7 home premium, with Trend Micro Internet Security. i have contacted customer support about this issue, and have bee...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of dswoeppel
NEED HELP WITH BACKUPS
I'm getting error code 0x80041321 when I try to set up backups It says the task image is corrupt or has been tampered with!! How could ...
  • 1 me too
  • 1 reply
  • Question
Photo of snyounger
kbfilter.sys
We have Trend Micro Maximum Security installed and it doesn't indicate there are any problems when scanning. Is the kbfilter.sys file sup...
  • 1 me too
  • 4 replies
  • Question
Photo of smithrw
Windows 10, Firefox and Trend Micro maximum aren't mixing
Just upgraded my 1 year old Win 7 machine to Windows 10. However, when I try to run Firefox, I get the message "Windows cannot access t...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of azadi.hooshang
Trend Micro web blocking feature prevents me from logging into valid websites
I recently started Trend Micro password manager and now I am unable to access login in to my ebay account.
  • 1 me too
  • 2 replies
  • Question