Conversations

Conversations 1 - 20 of 77
Photo of kobus
I need help with ourluckysites.com.
I have malware problem - my search engines were high jacked by "www. ourluckysites. com". I have all newest PcCilin installed with daily ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of trossiv
Flashplayer.hta redirect
Almost daily, while in Yahoo mostly, I have been getting redirected in IE 11 with a fake Adobe Flash Player message saying "Your flash pl...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of office
How do I schedule quick and full scans?
I want to schedule a quick scan, daily, and a full scan, weekly. How do I that? The way it looks on the console is that I can only sched...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of inspired_sg
Issues with Windows 10 Creator Update
Just upgraded to Windows 10 Creator update. Now intermittently after boot up, Trend Micro fails to start. Tried the Diagnostic Toolkit, "...
  • 2 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of triccio
Blocking Malware-Bytes
I use Malware bytes. When I use it, Trend Mico blocks it and says it is malicious software. How do I stop it from blocking this application
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of tico1102
Page not responding
I keep getting "page not responding" when I click on a page and I scanned my computer a few times but it shows my computer is fine so I d...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of mtts28
Password Manager, Please
If, as Trend suggests, I place ALL my passwords under ONE password in Trend, and then later, drop Trend and go with another anti-virus pr...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of amtaylor
How to transfer my license to a new computer?
I just got a new tower and moniter installed last evening and I still have Trend Mirco subscription left on my old computer till sometime...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of l.decamp
What is wrong with Scan?
I have tried doing a scan but it just sits at checking computer for several minutes and doesn't start the scan. Same thing happened last...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of paulhorton46
WHAT AM I SUPPOSED TO DO??????
I have a trend account, can't log to the web in as i don't have an ID or password! have never been asked for one. Q. After a scan it lis...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Kathleen Smith
green highlighting on links
TrendMicro highlights links green on Google Chrome. I appreciate the green checkmark but how do I prevent green highlighting around link...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of alanb455
exception list
how do I add trusteer to the exception list
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of cellosims
can trend micro maximum security run alongside malwarebytes?
  • 1 me too
  • 9 replies
  • Question
  • Answered
Photo of margaret.stevens1
i have trend micro installed how do i uninstall mytransitguide off this computer
i believe mytransitguide is a virus and would expect trend micro to remove it asit seems to be taking over my computer
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of ellisbrandi84
Linkey
Linkey was installed on my Mac Air after I was trying to update my Adobe Flash software. I can't get rid of it, and usually Trend Micro i...
  • 1 me too
  • 21 replies
  • Problem
  • Acknowledged
Photo of teri
RENEW... or NOT!
Was going to renew... invoice says cost is what it has always been $69.95. Yet when I try and "renew", it wants to charge me $160.95!!!! ...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of ahsans
Trend Micro Password Manager
Trend Micro Password Manager not working. See attachment. Any ETA on fixing it?
  • 1 me too
  • 12 replies
  • Problem
  • Acknowledged
Photo of bobriordan
EXCLUSIONS TrendMicro and Malwarebytes
1. I have been told by Malwarebytes Program Support to exclude Malwarebytes files/folders from Trend Micro antivirus. Do I need to list i...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of shesace
Iphone call Blocking
This may be a silly question.  Can I block calls on my Iphone?  I can do it on our Android phone but can't find where/how on the Iphone.
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jonathan Evans
Trend MicroTM Premium Security and Windows Creator update problem
My Trend MicroTM Premium Security stopped working after I installed Windows 10 Creators update, I have tried to reinstall and also use th...
  • 1 me too
  • 8 replies
  • Problem
  • Acknowledged