Conversations

Conversations 1 - 20 of 76
Photo of drwarchitect
How do I stop the annoying "Renew Now" Trend Micro pop-ups????
How do I stop the annoying "Renew Now" Trend Micro pop-ups????
  • 2 me toos
  • 14 replies
  • Idea
  • Not Planned
Photo of TM_X
[Latest Update] "Restart Required" and "Connect to the Internet" message appears on your Trend Micro Security software
Update As of June 27: We've now released an automatic update that resolves the error messages encountered by some users during update....
  • 4 me toos
  • 52 replies
  • Announcement
Photo of ploonen
High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform
Hi, Well, the title describes my problem: High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform Half the world has thi...
  • 13 me toos
  • 42 replies
  • Problem
  • Acknowledged
Photo of AMGPAPACPA
Problems opening Quickbooks Desktop
When opening QuickBooks Desktop, I am receiving error Warning: You do not have sufficient permissions to delete files in the specified Fo...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of mtat1825
Why does my Trend Micro always shut off and need to restart my computer?
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
  • Archived
  • Merged
Photo of pdxmojoe
i want to see when my subscription is up.
WHY CAN I NOT EASILY SEE WHEN MY SUBSCRIPTION IS UP.  Fix this or I am choosing a different security solution.  
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of sylvainvallee1
Secret picture is not working since oreo on Galaxy s7 and reinstall of the app does no change and all permission ok
Secret snap not working anymore. (oreo Galaxy s7)
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of lpakosh
DELL Tech disabled Auto-run on Start-up
A DELL technician disabled my Trend Micro anti-virus on start-up to help speed up my slow computer. I asked him about it and he said you ...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of guillaumer
cannot update
Trend Micro Maximum Security (ver. 12.0) running on Windows 7 Pro Hello, My Trend Micro antivirus says that my program is out of date an...
  • 1 me too
  • 1 reply
  • Problem
  • Archived
  • Merged
Photo of eagle.soar
when will an update be released to allow android messages for web to work for more than 5 minutes?
i have to sign into https://messages.android.com/ with a qr code every time i want to send a new message or retrieve current messages and...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Scott
Secret Snap photo from Mobile Security
I have the secret snap feature active on my mobile device. I tried it out a few times by putting in the wrong code 3 times. When I receiv...
  • 3 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of edshirley43
after 1 hr trend is still scanning. Time for new virus protection company. Can't stop or pause this damn scan.
read above!!!!!!!!!!!!!!!!!!!!!!!!
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of macs7827
hacked ?
Hello, Purchased Trend Micro Max for 5 computers with a 2 year license on May 28 on Ebay. Installed OK but I keep getting e-mails say...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Andrew Kaechele
I am no longer able to use the Trend Micro Toolbar with Chrome
I have a Lenovo Ideapad 700 with Win 10 Home version 1803 and Google Chrome Version 67.0.3396.87 (Official Build) (64-bit)  Trend Micro M...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of maryannw
Paid for renewal and your download is not working
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of garysclinton
I haverenewed my subsription thru lBest Buy, why am i still getting a pop up that my subscription will expire in a few days?
Just answer my question, you guys are horrible
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of hc.coertzen
why does trend micro want to restart my PC for latest update every day??
why does trend micro want to restart my PC for latest update every day??
  • 2 me toos
  • 3 replies
  • Question
  • Acknowledged
  • Archived
  • Merged
Photo of GARY-HIPKISS
for past week my password protector has not worked
for past week my password protector has not worked, I have looked at the problem page but it still does not work.
  • 2 me toos
  • 8 replies
  • Problem
  • Solved
Photo of craftydream8
I have tried to uninstall Trend micro home, i am not having much success ,it runs to 15 % and does not go any further
I cannot uninstall
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of jima.justice
Word and Excel Documents Slow to Open with Subscription Renewal
Yesterday I received an email from Trend Micro that my annual subscription would be expiring soon. I went ahead and updated my subscript...
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged