Conversations

Conversations 1 - 20 of 325
Photo of Pierre
Find Duplicate Files - PC Health Checkup DANGEROUS
"Remove Duplicate Files" will show a duplicate, in selected location "Computer", that is not actually a duplicate because the folder path...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of gordon.n
How do I get my 16 digit code?
I had to reload my TRend security yesterday after a I had to reboot my computer because I downloaded some suspicious software. When I rel...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of busler.dana
how do I unblock access to my webcam so I can download pictures from my camera to my computer
my computer, windows 10, will not recognize my camera when i plug into the port. error code OxAOOF4244 (OxOODABEO) comes up. it also says...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of wez.debono
Mobile security is running in the background
I've recently had an update with the Mobile Security app on my Android phone and it always shows me this notification that says "Mobile S...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of shari.lehman54
Phone locked screen notifications
phone locked screen happens multiple times every day ... is this normal? The message says my phone may have been reported as lost, but ...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of JUNGDA
Bonjour j'ai renouvelé mon contrat trend
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of js439g
I am a new customer. I am not satistfy with trend micro.
I am a new customer, just installed Trend Micro Max Security. I am not satistfy, that not able to prevent many pop up ad window while sur...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of rocouvreur
Blocked USB keys byTM Maximum Security anti-ransonware
I can not use anymore my USB keys on Kodak photo printer since the installation of TM Maximum Security anti-ransonware. How can I deblock...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of jbirckbichler
Password Manager does not appear to work
I have a username and password in my password manager. When I first added it, it would automatically load the data into the logon screen...
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of bhhorn
my computer is not being serviced since Oct. 2016
statement was, that my computer is not online
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of bfrost
Problems with Sync.com Application after Restarting Computer
We use sync.com software.  I have endless recurring problems of getting their program to work after reboot.  If I disable scanning on Tre...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of peter
update requests de-installation of Advanced System Care software
on my surface Pro3 I can not do the Trend Micro update, update program is telling me that I have to de-install the Iobit Advanced System ...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Duane K Lykins
I bought the new Internet Security tried to install it says it will expire 1/1/2018
Instlation of new Trend Security    it still says it will expire 1/2018
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of ptokar
i have a and for some reason does not run at the time i have selected. . daily scheduled quick scan
i have a and for some reason does not run at the time i have selected. what could i have done to stop this as it did previously work. dai...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of pat4luke
i am being " blocked" and told that My connection is not private, help!
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of jdharry
Scheduled Scan is NOT working
It appears as if the Scheduled Scan is NOT working. I've looked for info on the site, bu they just keep pointing to screen savers and hi...
  • 3 me toos
  • 10 replies
  • Question
  • Answered
Photo of ircil56
Nearly Constant 100% Disk Usage For Several Days on PC (Trend File MBG.db)
* Nearly constant 100% disk usage for several days. * Reboots don't help. * Top file being written as per Resource Monitor under System...
  • 4 me toos
  • 5 replies
  • Problem
  • In Progress
Photo of GARY-HIPKISS
for past week my password protector has not worked
for past week my password protector has not worked, I have looked at the problem page but it still does not work.
  • 2 me toos
  • 9 replies
  • Problem
  • Solved
Photo of oboyle
Google Chrome is running extremely slow because of Trend Micro...
This is not the first time this issue has happened over the many years of my using Trend Micro as my internet security software. Once a...
  • 3 me toos
  • 9 replies
  • Question
  • Answered
Photo of warwick.greenham
show details in password manager drop down does not work
click on password manager icon, dropdown, go to a listing menu, click on three dots, view details, rename, edit details, delete. Click o...
  • 1 me too
  • 5 replies
  • Question
  • In Progress