Conversations

Conversations 1 - 20 of 56
Photo of posts4pat
Trend Micro is taking up 50%plus of the CPU. How can I change the settings to get it to 20%?
The machine is a brand new ideas pad Insipron15 3000 series. 
  • 1 me too
  • 2 replies
  • Problem
Photo of kobus
I need help with ourluckysites.com.
I have malware problem - my search engines were high jacked by "www. ourluckysites. com". I have all newest PcCilin installed with daily ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of r.conley
Password is a joke
Password Manager is not operating & there I can not get into my web sites . I am have trouble remembering password so at present your P/ ...
  • 1 me too
  • 6 replies
  • Question
  • In Progress
Photo of TenrikDarkmane
Full Scan isn't Full
When I do a manual, full, scan, it doesn't scan the full computer any more. It used to take almost 3 hours to do a full scan, now it tak...
  • 1 me too
  • 6 replies
  • Question
  • In Progress
Photo of repairman
Confused and anxious.
Dear Sirs, On Nov.27th I ordered your protection package and paid $27.95 US for it. However I decided that I would stick with my curre...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of eugene.burston
why am i getting a trend micro pop up to buy something?!
I get this pop up from trending asking me to pay for some piece of mind auto payment thing. It's very unhelpful and I AM NOT INTERESTED. ...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of claudiu_botezatu
Change Quarantine Status if a file is restored
When Trend removes a "malicious" item, you can find it in Quarantine with the status "Removed" However, if you decide to "Restore" it ...
  • 1 me too
  • 4 replies
  • Idea
  • Not Planned
Photo of claudiu_botezatu
How often Trend Micro updates?
Date:12/4/2016My Trend says "There are no new updates / Last update 12/4/2016" , however if I check "Component version" all of the are fr...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of dmstengel
Hacked, in spite of Trend Protection.
I had an incident this past year which penetrated your protection. In July, my computer was taken over by "Microsoft tech. support" and ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of marglittle
unable to download new package
I have purchased Trend Internet Security 10, and tried several times to install. Have clicked on GREEN ticket - "Click here to Download...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of jeanette.ehlers
Disappointed Trend Micro didn't pick up that my laptop has had a torpig worm in the IP address for a couple weeks.
Why didn't Trend Micro pick up the torpig worm I've had for a couple weeks? It's costing me £360 to get it fixed!
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of christian_will
automatic extension, a bad joke for customers
Dear Sir or Madam, It is very sad that I have to pay as a long-standing existing customer in the automatic product extension 38.47 € mo...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jason
My device continually blinks red. What could be the problem
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of demorr59
lost vault and files in vault
Since the recent upgrade or Trend Micro, I have list the vault. I found where it sometimes needs to be re-enabled and I have done that, b...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of scottgarden
Renewal
Hi I have been with trend micro for years and now it is renewal time again how come it will be £110 to renew but to buy new subscription ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of granddaddy1us
Renewal
how can I renew without clicking "I Agree-Continue" which is for auto-renewal forever and ever. I want to do just one year, now. I don'...
  • 3 me toos
  • 11 replies
  • Question
  • Answered
Photo of j_flannigan
I do not have Windows on my new computer. I have Chrome. Can I install Trend Micro on this system???
Is Trend Micro compatible with Chrome because I don't see that option.
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
Photo of claudiu_botezatu
About latest TM versions...
Hi ,In the past I complained about TM modifying certain items , upon a detection.Among items modified , upon a detection,  were: -UAC re...
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  • 11 replies
  • Question
  • Answered
Photo of jack
Software Conflict....work around?
While on the trial program, Maximum Security didn't show a conflict with ACS 10 Pro, which I have paid for. But as soon as I bought Maxi...
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  • 5 replies
  • Question
  • In Progress
Photo of Charlie
why the hell is my subscribtion expired?! I activated it not twenty minutes ago and it says that it is already expired!
why the hell is my subscribtion expired?! I activated it not twenty minutes ago and it says that it is already expired! I bought the cd i...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress