Conversations

Conversations 1 - 20 of 73
Photo of drwarchitect
How do I stop the annoying "Renew Now" Trend Micro pop-ups????
How do I stop the annoying "Renew Now" Trend Micro pop-ups????
  • 2 me toos
  • 14 replies
  • Idea
  • Not Planned
Photo of fernhilldt
why does it cost 50 dollars to buy mt new subscription and 70 dollars to renew
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of mrscook
Rebooting on its own......
Laptop keeps rebooting whenever.  I did do something stupid and my guess is that this is so my fault.  I allowed them access...they said ...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of granddaddy1us
Renewal
how can I renew without clicking "I Agree-Continue" which is for auto-renewal forever and ever. I want to do just one year, now. I don'...
  • 3 me toos
  • 13 replies
  • Question
  • Answered
Photo of gwtulley
Malwarebytes Compatibility?
Is Trend Micro compatible with Malwarebytes? Can i run both programs on my computer? if not, does Trend Micro provide all of the protec...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of jwayne507th
I had to uninstall Trend Micro. How do I reinstall it without getting charged for it again?
I had problems with the Password Messenger so I tried to get rid of it with no luck. So, I uninstalled the whole thing. Now, how do I rei...
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of mparkingson540
Unauthorized Changes
I had my mother purchase Trend Micro AntiVirus + to protect her computer. I loaded and set it up. The problem that keeps arising,  she do...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Firstime
How do I get rid of Spyware : pmxg.dll, from PVA-RelavantKnowledge. My Maximum security keeps removing it but it continually reappears.
WIN 10. How do I get rid of Spyware : pmxg.dll, from PVA-RelavantKnowledge. My Maximum security keeps removing it but it continually reap...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of stevenkencarter
Update BIOS - Block cmd.exe
I have updated my Lenovo 920 BIOS and am using TrendMicro Maximum Security. After the update I got a message that cmd.exe was blocked. ...
  • 1 me too
  • 24 replies
  • Question
  • In Progress
Photo of pkwalker1
Refund
I would like a refund. I have just purchased your app only to discover that it does not block websites on privacy browsers such as duckdu...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of pdchamp
Does my Trend Micro include anti-virus protection, & if not, how do I get it?
  • 1 me too
  • 4 replies
  • Question
  • In Progress
Photo of ctgager37
I was told to contact for some renewal options after I was told something which was a lie
Via geek squad I switched to Trend Micro in January, and was told I'd get an additional year upon expiration April 28 There was a card ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of ctgager37
Don't use Geek Squad-Best Buy, bait and switch
In January I was informed that Geek squad was no longer associated with Kaspirsky anti-virus and I had choices. If i submitted my credit...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
  • Archived
  • Merged
Photo of winzermac
Why is my renewal $53.95- when I can get the same thing from your web site for $39??!?! Are you taking advantage of AUTO renewal process?
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of xmove_34
i was charged 77.00 for a subscription renewal . wondering why when i went on your website , same product was only 39.95?
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of villegasviera
why my price its getting higher every year?
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of racdcor
Un Happy Customer
can anyone tell me why trend micro techs wanted to charge me 150.00 to change security from old computer to new? Is this a scam cause the...
  • 1 me too
  • 4 replies
  • Question
  • In Progress
Photo of inaholthaus
Your help with a problem a while ago was absolutely perfect and wonderful.
Everything
  • 2 me toos
  • 2 replies
  • Praise
Photo of amlind
Incompatible software found, however I don't have program to uninstall
hi I am trying to load maximum security and I am getting the incompatible software found error. I have gone to uninstall the program how...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of posts4pat
Trend Micro is taking up 50%plus of the CPU. How can I change the settings to get it to 20%?
The machine is a brand new ideas pad Insipron15 3000 series. 
  • 1 me too
  • 2 replies
  • Problem
  • In Progress