Conversations

Conversations 1 - 20 of 179
Photo of ploonen
High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform
Hi, Well, the title describes my problem: High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform Half the world has thi...
  • 11 me toos
  • 42 replies
  • Problem
  • Acknowledged
Photo of dcdraper06
MAX SECURITY CRASHES WHEN ABOUT TO COMPLETE A SCAN OR SIMPLY TURNS OFF WHILE I AM USING MY COMPUTER.
ill start trendmicro. it seems to be fine then it will turn off or it crashes when nearly done with a scan.
  • 1 me too
  • 2 replies
  • Question
  • In Progress
  • Archived
  • Merged
Photo of Scott
Secret Snap photo from Mobile Security
I have the secret snap feature active on my mobile device. I tried it out a few times by putting in the wrong code 3 times. When I receiv...
  • 3 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of jbirckbichler
Password Manager does not appear to work
I have a username and password in my password manager. When I first added it, it would automatically load the data into the logon screen...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of drwarchitect
How do I stop the annoying "Renew Now" Trend Micro pop-ups????
How do I stop the annoying "Renew Now" Trend Micro pop-ups????
  • 2 me toos
  • 14 replies
  • Idea
  • Not Planned
Photo of GARY-HIPKISS
for past week my password protector has not worked
for past week my password protector has not worked, I have looked at the problem page but it still does not work.
  • 2 me toos
  • 8 replies
  • Problem
  • Solved
Photo of TM_Ian
Unblock Downloads
Thank you Gary - I have spent days on this.  TREND MICRO - please can you advise how to unblock the download - does the block sit within ...
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of nanreyn
Bytefence wants me to sign up to protect my computer from Malware. How do I stop their pop up? It is annoying.
Bytefence wants me to sign up to protect my computer from Malware. I believe a I already have this protection with Trend Micro. How do ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of a.bellaire
error 1603 3002 0xe01a000f installation
i have tried to install tm maximum security several times today. i have got all the times the 'error 1603  3002 0xe01a000f'. i have check...
  • 1 me too
  • 24 replies
  • Problem
  • Acknowledged
Photo of trish51a
I keep getting a "Protection Disabled" meessage on main console?
it states 'restart needed', but this doesnt appear to fix problem
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of ron-patt
The representative, "Jamie" ? Ref# 1-1-1132594570, was very helpful and understanding.
The representative, "Jamie" ? Ref# 1-1-1132594570, was very helpful and understanding. She corrected the problem and spent quite some ti...
  • 1 me too
  • 1 reply
  • Praise
Photo of nikhil_nz2006
My trend is expiring in July. If I renew online today, will my unexpired period add automatically or will I lose those days? Thanks
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of dap1952
Does this app prevent malware or should I have separate app. I received a notice from ByteFence saying I had malware on my laptop
Does this app prevent malware or should I have separate app. I received a notice from ByteFence saying I had malware on my laptop
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of fernhilldt
why does it cost 50 dollars to buy mt new subscription and 70 dollars to renew
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of sumitahodgson
TrendMicro keeps unchecking 'remember my password' on Firefox - why?
On firefox, I keep the 'remember password' checked; now everytime I go into the browser, it's unchecked and this has only happened since ...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of jdswango
Samsung Galaxy Tab S2 - how to maintain constant bluetooth connection without it shutting off.
Trend appears to automatically shut off my bluetooth connectivity. How do I keep Trend Micro and tell it to keep my bluetooth connectivit...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of pixability
Why does your anti-virus turn itself off?
Why does your anti-virus turn itself off? I have been a customer for many years, noticing an odd problem when starting up my desktop: Win...
  • 5 me toos
  • 8 replies
  • Problem
  • In Progress
  • Archived
  • Merged
Photo of Rcantrell1927
why am I repeatly getting a request that a restart is required.
repeated requests that a restart is required to finish installing the latest program update 
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
  • Archived
  • Merged
Photo of harrell.elaine
I keep getting this pop up telling me to scan my computer so Im scan Trand Micro
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of mceales
Virus update starts but never finishes.
The display says installing update, then stops.  While installing, it says "last update 27 May".  After that update, I was told to restar...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
  • Archived
  • Merged