Conversations

Conversations 1 - 20 of 179
Photo of ploonen
High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform
Hi, Well, the title describes my problem: High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform Half the world has thi...
  • 17 me toos
  • 42 replies
  • Problem
  • Acknowledged
Photo of ircil56
100% Disk Usage
100% Disk Usage Problem: High disk usage using Trend MicroTM Antivirus+ 2018, 100% for many minutes at a time intermittently on Win10, D...
  • 3 me toos
  • 18 replies
  • Problem
  • In Progress
Photo of Amir
AVGater , Trend Micro vulnerability
Antivirus Quarantine Flaws Allow Privilege Escalation
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of wez.debono
Mobile security is running in the background
I've recently had an update with the Mobile Security app on my Android phone and it always shows me this notification that says "Mobile S...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of sharon
auto renew wrong
I received an email stating my account will be charged $80.95 on 12/24/17 as an auto renewal. My subscription is good to 12/31/2018. Pl...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of jbirckbichler
Password Manager does not appear to work
I have a username and password in my password manager. When I first added it, it would automatically load the data into the logon screen...
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of mdburn71
Trend Micro in Firefox still doesn't work
I am running windows 10 64bit, with the new Firefox 57.0.1 64bit. I am using Trend Micro Maximum Security due to expire in Nov '18, & I h...
  • 1 me too
  • 10 replies
  • Problem
  • In Progress
Photo of trent
MaximumSecurity program blocked message for "g2moutlookaddin64.dll".
This has been happening for about a month, every time I turn on my computer.  How do I make it so that it believes what I say and doesn't...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of caitlin-holder
I have an inactive email address linked to my account and because of that i cannot uninstall the app, what can i do ?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of jdharry
Scheduled Scan is NOT working
It appears as if the Scheduled Scan is NOT working. I've looked for info on the site, bu they just keep pointing to screen savers and hi...
  • 3 me toos
  • 10 replies
  • Question
  • Answered
Photo of weemick
windows defender
Hi There. Whilst carrying out an upgrade, Trend informed me I has another security service running. It also advised I would have to remov...
  • 6 me toos
  • 10 replies
  • Problem
  • Acknowledged
Photo of Scott
Secret Snap photo from Mobile Security
I have the secret snap feature active on my mobile device. I tried it out a few times by putting in the wrong code 3 times. When I receiv...
  • 3 me toos
  • 4 replies
  • Problem
  • Acknowledged
Photo of GARY-HIPKISS
for past week my password protector has not worked
for past week my password protector has not worked, I have looked at the problem page but it still does not work.
  • 2 me toos
  • 9 replies
  • Problem
  • Solved
Photo of a.bellaire
error 1603 3002 0xe01a000f installation
i have tried to install tm maximum security several times today. i have got all the times the 'error 1603  3002 0xe01a000f'. i have check...
  • 1 me too
  • 25 replies
  • Problem
  • Acknowledged
Photo of merleeberline
how to tell what the software is doing now?
Trend Micro is at about 35% CPU utilization.  In the operator interface, I don't see any way to see what it is doing now.  Is a scan runn...
  • 1 me too
  • 16 replies
  • Question
  • In Progress
Photo of drwarchitect
How do I stop the annoying "Renew Now" Trend Micro pop-ups????
How do I stop the annoying "Renew Now" Trend Micro pop-ups????
  • 2 me toos
  • 14 replies
  • Idea
  • Not Planned
Photo of dcdraper06
MAX SECURITY CRASHES WHEN ABOUT TO COMPLETE A SCAN OR SIMPLY TURNS OFF WHILE I AM USING MY COMPUTER.
ill start trendmicro. it seems to be fine then it will turn off or it crashes when nearly done with a scan.
  • 1 me too
  • 2 replies
  • Question
  • In Progress
  • Archived
  • Merged
Photo of TM_Ian
Unblock Downloads
Thank you Gary - I have spent days on this.  TREND MICRO - please can you advise how to unblock the download - does the block sit within ...
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of nanreyn
Bytefence wants me to sign up to protect my computer from Malware. How do I stop their pop up? It is annoying.
Bytefence wants me to sign up to protect my computer from Malware. I believe a I already have this protection with Trend Micro. How do ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of trish51a
I keep getting a "Protection Disabled" meessage on main console?
it states 'restart needed', but this doesnt appear to fix problem
  • 1 me too
  • 3 replies
  • Question
  • In Progress