Conversations

Conversations 1 - 20 of 125
Photo of ggthequeen1220
I want a refund of my Trend
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of pam
installation problems
Hi Guys, I have a copy of Trend Micro of 10 installations. I have just tried to install it on my new laptop and it's going on about windo...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of davidsouthall
I want a refund of my purchase
I don't like your virus protection, it slows up my computer and i do not want it. i purchased it on the condition that i could get a 30 d...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of eddiebruce
Compatibility of Trend Micro Maximum Security Software with other similar products.
HI, I have just installed Trend Micro Maximum Security Software. While it was downloading/installing a message appeared (Not from Trend M...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of glabount
did not upgrade
One of my maximum security shows it needs upgrade on my account page but the pc shows no new updates.
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of yichiendung
You're system really helped my problems with viruses
  • 2 me toos
  • 3 replies
  • Praise
Photo of tmuser
Turn off "Website Blocked" pop up notifications
Trend Micro Maximum Security is generating a Pop Up when it blocks websites that it is supposed to block.  The problem is it interrupts w...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of sixkings
Password Manager End of Support
I have received an email which appears to come from Trend Micro America, advising me that my current version Password Manager will reach ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of docdov1
Microsoft update KB4056982 unable to install
I have windows 10 and automatic updates was unable to install the update KB4056892 yesterday. On Trend's website it said that Trend had ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of himest
Geek Squad Replacement for Kaspersky Internet Security with Trend Micro
Geek squad/Best Buy sent me a link to replace my Kaspersky with Trend Micro but my Kaspersky does not expire until 3/31/19 and Trend Mic...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of connie.matthews
how do you install password manager
how do you install password manager
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of ianschenk
I've just downloaded and installed the latest version but forgot to order/purchase a disk back-up. How can I purchase the disk?
How do I get a back-up disk
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of triccio
Blocking Malware-Bytes
I use Malware bytes. When I use it, Trend Mico blocks it and says it is malicious software. How do I stop it from blocking this application
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Amir
AVGater , Trend Micro vulnerability
Antivirus Quarantine Flaws Allow Privilege Escalation
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of ahsans
Exclusion Lists
Which files of Trend Micro Internet Security 2018 should I add to the MalwareBytes 3.3 (Premium) exclusion lists?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of granddaddy1us
Renewal
how can I renew without clicking "I Agree-Continue" which is for auto-renewal forever and ever. I want to do just one year, now. I don'...
  • 3 me toos
  • 11 replies
  • Question
  • Answered
Photo of daramkun
Trend Micro Installation Bluescreen in Windows 10 Fall Creators Update
I cleanup the Windows 10 environment with Factory Reset. And I trying install Trend Micro Internet Security 2017 to my PC, but I just wat...
  • 11 me toos
  • 30 replies
  • Problem
  • Solved
Photo of Amir
ammyy is malware ?
Hi , some AV detected Ammyy is trojan or PUA .  link virustotal  link ammyy download Thanks , Amir
  • 1 me too
  • 2 replies
  • Question
  • Doesn't Need an Answer
Photo of Amir
Reference ID: TS-320594
Hi , Submission Details: Reference ID: TS-320594 Date Submitted: 2017-08-23 09:43:42.440 (UTC) File Name: virus.zip Summary: Normal ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of dgoodrichjr
LNK_KOVTER.SM THREAT b259d.ink
Trend appears to be in a loop removing "LNK_KOVTER.SM THREAT b259d.ink" has removed over 200 times and just reappears every minute or so?...
  • 2 me toos
  • 4 replies
  • Problem
  • Acknowledged