Conversations

Conversations 1 - 20 of 39
Photo of rgarmstrong580
I call Bullshit on your system telling me what I can and can't have on my computer!! When I know it is safe.
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of cindysavoie
How do I remove search protect? It is saying it is incompatible.
We are trying to download to another computer and it is saying there is incompatible software called search protect
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of BillH
Can Windows Defender and Trend Micro Maximum Security both be active on a Windows 10 PC?
Windows Defender is turned off on my PC. I didn't take this action and wonder whether Trend Micro turns it off because of possible clashes.
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of inspired_sg
Issues with Windows 10 Creator Update
Just upgraded to Windows 10 Creator update. Now intermittently after boot up, Trend Micro fails to start. Tried the Diagnostic Toolkit, "...
  • 2 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of ahsans
Trend Micro Toolbar in Mozilla Firefox 57.0
The Trend Micro toolbar isn't appearing in Mozilla Firefox 57.0. I am on Trend Micro Internet Security 2018 (12.0.1191). Even though the ...
  • 1 me too
  • 12 replies
  • Question
  • Answered
Photo of ahsans
Exclusion Lists
Which files of Trend Micro Internet Security 2018 should I add to the MalwareBytes 3.3 (Premium) exclusion lists?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of gianluca.boccaletti
Internet security 10 and windows 10 firewall/antivirus
Once the Internet Security is installed, my Windows defender and firewall will be deactivated autimaticaly or I have to disable it manual...
  • 1 me too
  • 2 replies
  • Question
  • Doesn't Need an Answer
Photo of glscholtens
automatic update
Hello,  I am using the Trend Maximum security on a laptop, connected to internet via a 4G connection. Due to the fact that the Trend ...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of ahsans
Trend Micro Password Manager
Trend Micro Password Manager not working. See attachment. Any ETA on fixing it?
  • 1 me too
  • 12 replies
  • Problem
  • Acknowledged
Photo of ahsans
HitMan PRO compatibility with Trend Micro Maximum Security 2017
Is HitMan Pro compatible with Trend Micro Maximum Security 2017?
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of drtwh
Is TM a self-starter?
Have just installed TM on new PC. Do I need to "do" anything now, or is it working in the background to detect and stop the crap that peo...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of rknoke
microsoft office 2007
Just installed trend micro 11.1 and now nothing in microsoft office 2007 works, word, excel, outlook etc. The programs work fine once tre...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of mw
With Antivirus+ Security is there any use in having Malwarebytes as well?
I have malwarebytes premium trial that I downloaded before buying your Antivirus+ security software for my law business. Does Malwarebyte...
  • 2 me toos
  • 17 replies
  • Question
  • Doesn't Need an Answer
Photo of martine.michaud
I am aTM user art home. Are we well protected against the Ransomware 'WannaCry' attack ?
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of cazladz
Internet security 2017 cause Bsod
When booting up,TM internet security took longer than usual to load (tray icon not red) when not connected to internet,it fail to load.Wi...
  • 1 me too
  • 5 replies
  • Question
  • Doesn't Need an Answer
Photo of Amir
Trend Micro & Anti-Ransomware
Hi , Can We use both Trend Micro AVs ( AV , IS , Maximum  )  & McAfee Ransomware Interceptor toghether ? Thank you . Amir
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of ahsans
Trend Micro 2018 Beta
Any ETA of when this will be released (final version)? https://beta.trendmicro.com/en/99078/english/he.aspx
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of psylvester
Dell Software Upgrade turned Trend AV off
I received an upgrade from Dell this morning on my Windows 10 laptop and it shut my Trend AV software down. Trend's software directs me ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of touchofwood
I'm stuck...
I'm getting the 1603,5001, 0x0000000 error with an intel core i5 processor and after hours of trying to follow the solution I still can g...
  • 2 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of ahsans
False alarm or not???
Trend Micro Maximum Security detecting McShield download page as malicious? Is it a false alarm? See attachment. Thanks.
  • 1 me too
  • 2 replies
  • Question
  • Answered