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Photo of stevecoppins
TROJ_GEN.R039C0PF818
Issue 1. TROJ_GEN.R039C0PF818 detected by Full Scan and bacepi removed from AppData/Roaming. Can not find any reference to this R039C0PF8...
  • 1 me too
  • 1 reply
  • Problem
Photo of john.charles
mshta
I keep getting a notification from Trend Micro that it has blocked mshta.exe.IS this a virus, if so why does trend micro not remove it.
  • 1 me too
  • 4 replies
  • Question
  • Doesn't Need an Answer
Photo of dannymenchaca69
It said I had duplicate files so I deleted duplicates that came up but not the whole file with bottom box. Now I don't have either one? WTF
how do i undo
  • 1 me too
  • 1 reply
  • Question
Photo of Charlotte Wolter
How to schedule scans
Scans happen while working. I have tried to create a schedule at 1 a.m., but it ignores me.
  • 1 me too
  • 1 reply
  • Problem
Photo of ircil56
Nearly Constant 100% Disk Usage For Several Days on PC (Trend File MBG.db)
* Nearly constant 100% disk usage for several days. * Reboots don't help. * Top file being written as per Resource Monitor under System...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of sasolps
PC SWITCHES OFF AT 7% DURING FULL SCAN
Acer Aspire Z5710 Windows 7 Home Premium Trend Micro Maximum Security Version 12.0.1226 Running a full scan. PC abruptly switches off at...
  • 1 me too
  • 0 replies
  • Problem
Photo of coleman4982
Installing renewed Trend Micro
I went to intall the renewed version of Trend Micro and it said I had already installed it on 3 comp. which I hadnt. I had to remove one...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Patsy
Trend not recognizing exclusions
Every time I work on my software program Trend wants to delete my files. I put the folders into exclusions and it doesn't seem to make an...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of vakachy
Lenovo Service Bridge cannot update
I have a Lenovo laptop. A program called Lenovo Service Bridge and Lenovo Update Service also cannot update because of the blockage by th...
  • 1 me too
  • 3 replies
  • Problem
Photo of Max Slo
Congratulations for the award!
Once more in July 2018 Trend Micro is one of the best security solution for either Consumer and Enterprise solutions.  Trend Micro is 1 ...
  • 1 me too
  • 3 replies
  • Praise
Photo of damccann.construction
Performance issues with Maximum Security. The computer has a delay when opening any MS Office File or a web link in Chrome or Firefox.
Since the beginning of June, I have had performance issues with Maximum Security.  The computer has a 2 to 5 second delay when opening a ...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of mickey limon
Updates on some issues with Scanning and Trend Micro program turning off
Hello Everyone, Here is the updated solution as of 8:00 PM PST for the issue with Trend Micro Security automatically turns on/off duri...
  • 3 me toos
  • 13 replies
  • Article
Photo of gdztech
I dont like that TM Password manager interfers during log ons to other sites,email,etc..Can this be delayed or stopped?
TM Win product 2018 issue
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of minnamacleod
'Website Blocked' pop-up for the Parental Controlled categories since recent update.
'Website Blocked' pop-up for the Parental Controlled categories are super annoying. Every webpage nowadays have advertisements so every w...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of ahublhome
a program running in background called BIGDOG. search says it is 70% bad. What is it and if it is dangerous why has it not been deleted?
I have a program running in background called BIGDOG. online search says it is 70% dangerous. What is this program and if it is dangerous...
  • 1 me too
  • 1 reply
  • Question
  • In Progress