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Mac Security

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Photo of kjkalma
TM antivirus (MAC), how to configure pop-up notifications
How do I adjust the pop-up message of TM when it finds something? For example, when I am browsing a website it sometimes blocks (type of ...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of glen316
Reduced internet speed
Hi, my internet speed reduces by approx 45% when Trend antivirus for mac is active i have tried wireless and cable - wireless is effect...
  • 1 me too
  • 6 replies
  • Question
  • Doesn't Need an Answer
Photo of trishbadman17
Why is it that I click on a safe link sent to me in an email it alwys comes up to a safari page and it is always blocked and I cant access
Why is it that I click on a safe link sent to me in an email it alwys comes up to a safari page and it is always blocked and I cant acce...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of maroundtree
Constant Notification of Blocked Site
I am constantly receiving notification of a blocked website on my mac. It is annoying. http://sp-alive-msg.databssint.com/ Two radio bu...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of elk
Still shows 32-bit even after re-installation
Hi. I just uninstalled and re-installed. I'm still having the same issue. Here's the latest screengrab:  Note: This conversation was cr...
  • 1 me too
  • 10 replies
  • Problem
  • In Progress
Photo of maddrell_s_r
Trend Micro for Mac - 32 or 64Bit
Hi. I have just received an alert on my iMac (10.13.4) that the Trend Micro "App is not optimised for your Mac". https://support.apple....
  • 2 me toos
  • 11 replies
  • Question
  • Answered
Photo of pauljay
Unable to download an update
Hi, I am unable to update my antivirus software on my MAC with the message coming up: UNABLE TO DOWNLOAD AN UPDATE, could not connect to ...
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  • 1 reply
  • Question
  • Answered
Photo of Elaine Ireland Levenseller
Download, to many days passed
Good morning, I purchases the Trend Micro Max. Security 1 year - 5 users on Feb. 26, 2018. The message kept coming up that I did not ha...
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  • 1 reply
  • Question
  • In Progress
Photo of admin
We are running windows 10 on Parallels on our Mac machines. Do we install Trend Micro on the Mac and on the Windows sides?
We are running Windows 10 on Parallels on our Mac machines. Do we install Trend Micro on the Mac and on the Windows sides?
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of ceptrust
Mr Gerald Swartz
Hi my computer gives me a message " Critical alert from Microsoft your computer has alerted us that your computer has been infected with...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of andreasseyffer
Restart Trend Micro Antivirus and try again. If the problem persists please contact Trend Micro for help.
I don't know how to do this request.
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of kcnashjr
HELP with Update / Install
You cannot install Trend Micro Antivirus on a version of Mac OS X older than El Capitan 10.11. The installer will now close.
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of jamiecarper
Trend micro toolbar extension for Safari is not appearing in the preferences extension menu.
  • 1 me too
  • 9 replies
  • Question
  • Answered
Photo of horselover
when i open the Overview window, the lock is open--I did not open it-I locked it when i last visited the page. What is going on?
I can't find out why the lock on the overview page would be open after i lock it. What could be gong on?
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of explorertom1954
What is the message "UIMgmt wants to make a change"
Every once in a while I get a window with a Trend logo in the upper left corner that says "UImgmt wants to make a change, enter your pass...
  • 2 me toos
  • 11 replies
  • Question
  • Answered