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Home Network Security

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Photo of manzwalters
Home Network Security time limits set up and filtering etc not working
Recently bought Home Network Security.  Mainly to monitor my kids usage etc.  I have the family members set up on the dashboard, i have a...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of Rene'
Manual update
Person said that they needed access to walk me through a manual update for Trend Micro
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Cheree
inappropriate apps
I have just downloaded and installed Home network security and immediately after installing it starting saying that the kids phones were ...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of simoncarlson1
Streaming service blocked by Home Network Security
I have the Home Network Security device connected to my router. Also attached to the router is my LG Smart TV. When Streaming STAN on the...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of hp294594
Night Mode
Can you guys add an option for night viewing like a dark mode. the white panel is fine for day but night time I would love to see an opti...
  • 1 me too
  • 1 reply
  • Idea
  • Not Planned
Photo of mbrothers
Windows Defender conflict
I am running Trend Micro Maximum Security 12.0 on Windows 10. My Trend Micro dashboard tells me that I am protected, but Windows defende...
  • 1 me too
  • 3 replies
  • Problem
Photo of admin
cannot update new virus definition
Hi, please help,  I tried to update but it shows a blank message. PC model: ThinkPad OS: Win10
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of vella.anna
My internet has become so slow since connecting to Micro Trend Home Security
My internet has become so slow since connecting to Micro Trend Home Security. What can I do to help this? I have updated windows and my k...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of theraxel
Each start up Trend removes Spyware from my computer - Originates from HKTL_NIRCMD.GA
Every time I boot my computer up a Trend InternetSecurity box pops up saying "Spyware Removed" Name: [XXXX].tmp.exe - (What's in the bra...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of larrymason
I want to now how to start reinstalling Trend micro on my new computer
This is a new computer had to get a new one . How can I install my trend micro on it?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Karaka29211
Computer name assigned for Trend Micro Subscription
Yesterday I received support from Trend Micro support for Firewall problems which required eradication for malware. They assigned two new...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of kreuzfree
Renewal home computer problem
I have renewed my store bought easily to my mobile and i pad. It's difficult to renew on the computer. I have tried numerous times and ...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of samhossler
I just received a notification that there is a virus on my computer something to do with ad pop ups is this a fake call can you fix it?
I just received a notification that there is a virus on my computer something to do with ad pop ups is this a fake call if not can you fi...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of faerbermarynjim
Renewal issues
I renewed my subscription on February 27, 2018. I have tried to activate it since then. I removed the old product, installed the new one...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of jadickie
Hi, I have just got a new phone and am wanting to transfer the settings in the app from the old one.
  • 1 me too
  • 2 replies
  • Question
  • Answered